Customer Support Associate

**Job Summary**:- The role of the Customer Support Associate - Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention.- This role supports and encourages Clients in using online digital tools and identifies opportunities for...

**Customer Support Associate**The primary purpose of the Customer Support Associate is to provide internal support to the sales/operations group; may act as a liaison to client.Main responsibilities may include handling the administration of client transactions, pre/post-sales support, project/process management, daily banking, and other accounting and...

**Position**: Customer Support Associate **Location** San José, Costa Rica, Remote **About LightForce** **Description** **Essential Duties and Responsibilities** - Interact with internal and external customers to provide and process information in response to inquiries, concerns, and requests about products and services. - Research required information...

1+ years of experience in IT help-desk or desk-side environment - Advanced written and spoken English level - High School diploma - Experience in Windows, Mac OS environments - Proven ability to communicate with technical and non-technical staff Amazon's IT Support is the first point of contact for technical support service requests. Our IT Support...

About Our TeamOur team at Amzn Support Srvcs Costa Rica is dedicated to providing exceptional customer service to Amazon Sellers. As a Customer Service Operations Associate, you will join a dynamic team that values innovation, collaboration, and continuous improvement.Your role will involve interacting with Sellers, resolving their queries, and providing...

About the RoleWe are seeking a highly skilled Technical Support Associate to join our Amzn Support Srvcs Costa Rica team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to Amazon Corporate employees worldwide.Key Responsibilities:Provide basic technical support to Amazon Corporate employees,...

Veeqo is a multi-channel shipping software built to simplify fast-growth e-commerce.Acquired by Amazon in 2021, Veeqo helps sellers cut shipping costs while increasing the speed of fulfilling customer orders.Selected candidate(s) as Seller Support Associates will serve as the first-line support partners to act as the primary interface for our Veeqo...

**Overview of Emerson**Emerson is a leading global technology and engineering company that provides innovative solutions for customers in industrial, commercial, and residential markets. We are committed to helping our customers achieve their goals by providing high-quality products and services.**Job Summary**We are seeking a highly motivated and...

Proficient in English/Spanish and Portuguese - Demonstrated effective, clear and professional written and oral communication and attention to detail - Customer oriented - Understanding of quality and metrics processes - Ability to embrace constant change with flexibility and good grace - Demonstrated appropriate sense of urgency and adaptability in response...

**Costumer Support Associate/Collector****You will be responsible for**:**Outstanding Invoices -50% of the time**- Daily monitoring of outstanding invoices.- Thorough investigation before contacting the customer.- Intellimatch / Sales Force updated with contact made and conversation around outstanding's.- Daily reporting to the GTM team and Operations...

6+ months of experience in IT help-desk or desk-side environment. - Advanced written and spoken Portuguese level. - Advanced written and spoken English level. - High School diploma. - Experience in Windows, Mac OS environments - Proven ability to communicate with technical and non-technical staff. Amazon's IT Support is the first point of contact for...

Speak, write, and read fluently in English SHIFT REQUIREMENTS: Sunday-Thursday/Tuesday-Saturday or weekend schedules including graveyard shifts available and will be offered based on business needs. Work Location: Currently, our facilities are located in San Jose, Calle Blancos, as well as positions 100% from home depending on business needs. - Important...

Customer service industry experience (at least 6 months). - Microsoft Office Proficiency (Word, Excel, Outlook). - Experience dealing with customers and use of empathy skills - Fluent communication and writing skills in English (85%). - Schedule flexibility (as we support a 24x7 operations). - Ability to manage confidential and sensitive employee information...

Fluency in Spanish, Portuguese and English is required. - Prior experience working within a customer service /contact center environment (voice support). - MS Office Application Excel and Internet Explorer / Google Chrome. - Strong prioritization and time management skills, with a high degree of flexibility & comfortable dealing with ambiguous situation. -...

Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre**We are looking to someone to cover NZ region**: 2:30pm- 11:00pm or 3:00-11:30pm Costa Rica Time, Sunday to Thursday.Duty/Responsibility Percentage of TimeRequest Handling - Pre & post-transaction queries- Resolve multi-channel Client transaction...

Language: Fluency in both Spanish and English is required. - Prior experience working within a customer service /contact center environment (voice support) is highly desirable. - Demonstrated desire to expand skills into new areas. - Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet...

Language: Fluent in English, Spanish Technical (Computer) skills is a must.- Being able to escalate systemic and process defects identified.- Strong prioritization and time management skills, with a high degree of flexibility.- Demonstrate appropriate sense of urgency and adaptability in response to changing business needs.- Excellent performance record,...

**Customer Service Associate**- **This is a full-time, remote job, work from home, from anywhere**_Customer Service Associates are the first human touchpoint for our customers, and you must be pleasant, a good listener, and even-tempered.We expect every call to be answered on the first ring to support our industry-leading service experience.Phones are...

Fluency in Spanish & English. - HR experience or 2+ years of Amazon experience - Computer literacy (Excel, Work, PowerPoint, Outlook). - Ability to work in international teams where team members are in different locations and belong to different cultures. - Excellent verbal and written communication skills - Must be complying with quality and productivity...

**_ Responsibilities: _** - Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to the proper resources. - Monitor the service event through completion for compliance. - Manage the service requests of customers through different access channels. - Reviews customer feedback related to customer...