Ribbon Technical Support Specialist

ACERCA DE LA VACANTE Funciones del Puesto Technical Knowledge and Skills. Technical Support and Customer Service, Sales, PC hardware and software maintenance. Understands incident, change and service request processes, in line with ITIL standards. Understand complex and highly resilient voice Infrastructure. Manage, configure, troubleshoot, and assure...

ClearSource is passionate about our Core Values!Customer First – We share an intense passion for creating an exceptional customer experience.Personal Accountability – Commit to do the right thing and do it.Humble Courage – Be brave enough to seek, deliver, and accept feedback.Hungry – Do your best every day to make great things happen.Happy & Healthy...

Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering support to our customers, maintaining high service standards,...

Energized by solving problems and providing outstanding support?There's never been a better time to join Smartsheet!Our team strives for continuous improvement; if we see something that can be fixed, we'll leave it better than we found it.You'll be given the resources, opportunity, and responsibility to make a difference from day 1.As a **Technical Support...

Energized by solving problems and providing outstanding support?There's never been a better time to join Smartsheet!As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe.Your responsibilities will include delivering support to our customers, maintaining high service standards, and...

SchoolMint is a parent-school interactions platform helping schools and parents save a lot of money and time by bringing all the manual processes like enrollment, payments, communication and all other interactions to mobile and web. We are looking for a Tech Support Specialist who will provide support to customers in English and Spanish, with a focus on...

Job Overview: We are seeking a Support Specialist to join our team. The Support Specialist will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires strong communication skills and the ability to analyze and resolve customer issues. **Responsibilities**: - Assist clients with product...

Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering support to our customers, maintaining high service standards,...

FullStack is the fastest-growing software consultancy in the Americas.We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, and deliver transformational digital solutions.As an employee-first company, we focus on hiring the most talented software designers and developers in the western...

**Role Purpose**: Jumio is seeking a driven Technical Support professional looking to join our Jumio Technical Support team, based in Costa Rica. As an individual contributor, reporting to the Manager, Jumio Technical Support, you will get the chance to work within an international startup as part of a small team where each and every member's opinion...

Are you passionate about customer advocacy and technical support? We are looking for a **Product Support Specialist **to join our team and work directly with customers to provide outstanding technical assistance and product support. Help us ensure our customers have the best experience possible! **Competencies**: Comunication Skills, Customer Advocacy, Tech...

**Responsibilities**- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems- Perform technical review of orders to ensure the processing of correct product(s) and the availability of all the technical requirements and documentation needed by the factory and or customer- Using the...

Smartsheet is looking for an **Escalations Analyst **to join our Technical Support team who will be responsible for assessing and monitoring open customer escalations. This role is critical in ensuring that escalations are routed to the right places and are cataloged and reported to leadership. This role does not interface directly with customers nor will...

Basic Qualifications - Bachelor’s degree or equivalent work experience of 2+ years audit, compliance, or risk management experience. - Auditing/quality monitoring experience, preferably in a quality process role supporting a contact center environment. - Demonstrated ability to drive customer service quality improvement initiatives. - Demonstrated strong...

Smartsheet is looking for an **Escalations Analyst **to join our Technical Support team who will be responsible for assessing and monitoring open customer escalations.This role is critical in ensuring that escalations are routed to the right places and are cataloged and reported to leadership.This role does not interface directly with customers nor will it...

**Technical Solutions Rep ENG-SPA** **Description of the role** **Responsibilities**: - Technical Solutions Representative successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve...

**Technical Solutions Rep ENG-SPA****Description of the role****Responsibilities**:- Technical Solutions Representative successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.- Respond to service, product, technical, and customer- Resolve incoming...

**Agent Support Specialist - **Santa Ana/Costa Rica**Are you customer-centric, and want to be part of a team that delivers exceptional agent support?How about unleashing your skills in a global FinTech that is committed to moving money for better?Join Western Union as Agent Support Specialist.**Motivated by our values: purpose driven, globally minded, and...

**Responsibilities**:- Technical Solutions Representative successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.- Respond to service, product, technical, and customer- Resolve incoming internal or external businesses and end user's problems via...

Why Patients Need You Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will...