Technical Support Administrator I
hace 23 horas
**Responsibilities**
- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems
- Perform technical review of orders to ensure the processing of correct product(s) and the availability of all the technical requirements and documentation needed by the factory and or customer
- Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it
- Collect and save needed information and documentation to ensure compliance with record retention and documentation procedures
- Complete all certifications and trainings required for the successful performance of this role, fulfill quality requirements (audit, certifications, etc.)
- Attend to some of the customer inquiries through different communications channels, working closely with the order management specialist, inside sales, sales force, factories, and other quote to cash teams
- Ensure compliance with import/export, contract, and government requirements.
Screen orders for compliance with the business unit Terms and Conditions, agreements and standards
- Provide consulting support to Order Management when processing an order
- Achieve targets on productivity, service levels, and quality
- Perform other duties as required
**Requirements**:
- Education: Currently studying an engineering career, preferred
- Experience: at least 1-2 years of sales related customer service experience is preferred
- Solid prioritizing and organizational skills along with being a self-starter
- Intermediate
- Advanced Portuguese is preferred
- Has an interest in the mix of technical, customer service, and sales
- Willing to work on flexible shift schedule based on business needs
-
Its Support Associate Ii
hace 24 horas
San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo1+ years of experience in IT help-desk or desk-side environment- Advanced written and spoken English level- Advanced written and spoken Portuguese level- High School diploma- Experience in Windows, Mac OS environments- Proven ability to communicate with technical and non-technical staffAmazon's IT Support is the first point of contact for technical support...
-
IT Support Assoc I
hace 4 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBasic Qualifications 6+ months of experience in IT help-desk or desk-side environment. Advanced written and spoken English and Spanish level. High School diploma Experience in Windows, Mac OS environments Proven ability to communicate with technical and non-technical staff. Job summary External Job Description Amazon's IT Support is the first point of...
-
Engagement Administrator
hace 23 horas
San José, Costa Rica Red Nucleus A tiempo completo**Red Nucleus is hiring an Engagement Administrator to join our global team!This role is based out of our Costa Rica office.**Our purpose is advancing knowledge to improve lives.We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry.Our...
-
Servicenow Administrator
hace 17 horas
San José, Costa Rica Fragomen A tiempo completoJob Description Fragomen, an AmLaw 100 Firm and the leading global immigration services provider, is seeking an experienced ServiceNow Administrator to join our growing ServiceNow technical team. As a ServiceNow Administrator, you will work on a wide variety of implementations, integrations, and upgrades within an ever-changing ServiceNow landscape. You...
-
Technical Salesforce Developer for Automation
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoOverviewExperian is a global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We strive to be an inclusive workplace where employees feel valued, empowered, and challenged.We have been recognized as one of the 100 Best Companies to work for by FORTUNE and named in the 100 'World's...
-
Servicenow Administrator
hace 23 horas
San José, Costa Rica Fragomen A tiempo completoJob Description- About the Role: Fragomen, an AmLaw 100 Firm and the leading global immigration services provider, is seeking an experienced ServiceNow Administrator to join our growing ServiceNow technical team.As a ServiceNow Administrator, you will work on a wide variety of implementations, integrations, and upgrades within an ever-changing ServiceNow...
-
Benefits Administrator
hace 2 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt Amzn Support Srvcs Costa Rica, we're seeking a highly skilled Benefits Administrator to join our Employee Resource Center (ERC) team. As a Benefits Administrator, you will play a critical role in providing exceptional support to Amazon employees, ensuring they receive accurate and timely responses to their benefits-related inquiries.About the RoleThis is...
-
Senior IT Support/system Administrator
hace 4 días
San José, Costa Rica Smartsheet A tiempo completo**Sr. Systems Administrator, Costa Rica** In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, the company delivers a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale,...
-
IT Administrator
hace 6 días
San José, Costa Rica Selina A tiempo completoWho we are: Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures. The Local IT Administrator will provide technical support to end...
-
Microsoft Office 365 Administrator
hace 6 días
San José, Costa Rica VS-Staffing A tiempo completo**Microsoft Office 365 Administrator (Cloud)** **Job Description**: **Title**: Microsoft Office 365 Administrator (Cloud) **Location**: Remote, based in Costa Rica **Job Overview**: Mercury Financial is seeking a skilled Microsoft Office 365 Administrator with a strong focus on Exchange Online, security, and compliance. As part of our IT team, you will...
-
Desktop Support I
hace 5 horas
San José, Costa Rica Midland Credit Management, Inc. A tiempo completo**About Us**We are more than a specialty finance company providing debt recovery solutions for consumers.We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.We know that the only way to support this mission is by...
-
Information Technology Administrator
hace 23 horas
San José, Costa Rica Selina A tiempo completo**Who we are**: Our Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures.The Local IT Administrator will provide technical support to end...
-
Technical Support Specialist
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting services to clients...
-
Microsoft Office 365 Administrator
hace 24 horas
San José, Costa Rica Vs-Staffing A tiempo completo**Microsoft Office 365 Administrator (Cloud)****Job Description**:**Title**:Microsoft Office 365 Administrator (Cloud)**Location**:Remote, based in Costa Rica**Job Overview**:Mercury Financial is seeking a skilled Microsoft Office 365 Administrator with a strong focus on Exchange Online, security, and compliance.As part of our IT team, you will manage,...
-
Automation Engineer
hace 24 horas
San José, Costa Rica Northwind Technical Services A tiempo completoJob Purpose:The Automation Engineer I is responsible for ensuring the safety, financial, and technical success ofprojects and work assignments related to the support, service, maintenance, and upgrading ofNorthWind's product offerings.Job Duties and Responsibilities:- Attend NorthWind in-house training- Design and review electrical drawings- Perform customer...
-
System Administrator
hace 6 días
San José, Costa Rica E2e Technology Solutions A tiempo completoThis job applies for Colombia (Bogotá) and Costa Rica (San Jose). The system administrator position provides support for a range of activities and processes, including but not limited to: event detection and notification, service request, and incident management for servers and computer systems, you will be responsible for maintaining, upgrading, and...
-
IT Support Specialist
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmzn Support Srvcs Costa Rica is seeking a highly skilled IT Support Associate II to join our team. In this role, you will be the first point of contact for technical support service requests from Amazon Corporate employees worldwide.This is a challenging and rewarding position that requires strong technical skills, excellent communication abilities, and a...
-
E&I Designer
hace 23 horas
San José, Costa Rica Emerson A tiempo completoAs part of the Electrical and Instrumentation Group, the E&I Drafter is responsible for properly developing electrical, mechanical and instrumentation drawings based on E&I Engineer / Designer given information, specifications and calculations.**Responsibilities**:- Support the Electrical and Instrumentation Group on 2D and 3D Computer-Aided Design.- Create...
-
IT Support Associate Ii
hace 6 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ years of experience in IT help-desk or desk-side environment - Advanced written and spoken English level - High School diploma - Experience in Windows, Mac OS environments - Proven ability to communicate with technical and non-technical staff Amazon's IT Support is the first point of contact for technical support service requests. Our IT Support...
-
Windows Technical Support Specialist
hace 7 días
San José, San José, Costa Rica Veeam Software A tiempo completoCompany OverviewVeeam Software is a global leader in Modern Data Management, providing trusted backup solutions that deliver cloud data management and protection. We have over 400,000 customers worldwide, including the majority of Fortune 500 companies.We're extremely successful, with a billion-dollar company and Leader in the Gartner Magic Quadrant. Our...