Technical Salesforce Developer for Automation

hace 1 día


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Overview

Experian is a global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We strive to be an inclusive workplace where employees feel valued, empowered, and challenged.

We have been recognized as one of the 100 Best Companies to work for by FORTUNE and named in the 100 'World's Most Innovative Companies' by Forbes Magazine for five consecutive years.

About the Role

This full-time position involves working as a Technical Salesforce Developer, focusing on automation tasks using Generative AI, machine learning algorithms, and other technologies.

The successful candidate will work collaboratively with business analysts and developers to deliver changes and solve system issues.

Responsibilities
  • Configure Salesforce objects, fields, layouts, reports, dashboards, and workflows to optimize sales, customer service, and marketing operations.
  • Develop and maintain custom reports and dashboards to provide insights into sales pipeline and other functional areas.
  • Provide training and support to Salesforce users to ensure proper utilization of the platform and adherence to best practices.
  • Design, develop, and deploy automated solutions using Generative AI, machine learning algorithms, and other technology to support business operations.
  • Conduct thorough analysis of existing processes to identify areas for improvement and automation.
  • Utilize data-driven approaches to train and optimize machine learning models for automation tasks.
  • Provide technical expertise and support to troubleshoot issues and optimize automation workflows.
Requirements
  • Bachelor's degree in Computer Science, Engineering, Business, or related field. A Master's degree is preferred.
  • Salesforce Advanced Administrator certification is required.
  • Familiarity with Salesforce Einstein AI capabilities and experience with related tools such as Configure Price Quote (CPQ) and e-signature.
  • Strong programming skills in languages such as Python, Java, or C++.


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