Global Leader
hace 23 horas
Overview:
We're seeking an experienced Global Leader - Assessment and Evaluation to design processes, systems, tools, and programs to support and maintain our assessment strategy and framework globally.
In this role, you'll focus on process improvement of the existing assessment process, system, and structure for skill, competency, and proficiency levels across the organization and employee lifecycle.
The Global Leader - Assessment and Evaluation will be responsible for proactively generating insights based on analysis and business input, as well as recommended improvements or requirements for processes and procedures.
The role will require close collaboration with the global Talent Acquisition community, the HR business partner community, business leadership, and the Learning & Development colleagues across disciplines.
The role will operate within the Learning & Development unit under the Head of Business Operations Shared Services and based in one of these locations:Bulgaria, Costa Rica, Rwanda, or the US.
**Driving exceptional outcomes with purpose-built solutions.
**
Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients.
We're problem solvers, engagers, and creative thinkers who always strive to help our customers succeed.
Our agile, relationship-based support helps the largest, most innovative enterprises thrive.
If you crave problem-solving, finding improvement in process, learning, and working within a diverse global team, you're the fit we're looking for.
Join our global team of experts and grow your IT career with us.
Tek Experts is part of TeKnowledge - where innovation meets purpose.
We're transforming the tech landscape globally, delivering advanced technology services, cybersecurity expertise, and unmatched technical skilling, tailored to the unique landscapes of public and private sectors.
**Responsibilities**:
- Deliver talent assessment processes that are agile and fit for a rapidly evolving business environment.- Enhance current assessment processes to identify and fill process gaps and generate innovative ideas that help enhance the end solution, improve talent assessment, and drive overall operational excellence.- Research, identify, and incorporate external leading best practices, innovation, and trends into the design of assessment processes.-
- Coordinate with external partners to ensure consistent quality and impact of assessment solutions.- Partner closely with peer teams to ensure a consistent implementation of assessment practices, including: End-to-end Learning & Development to build close alignment between talent assessment and learning and development approaches.- People Analytics to evaluate adverse impact, reliability, validity, and utility.- Talent Management to embed assessment insights in global talent conversations and processes - Talent Acquisition to integrate assessment in external hiring practices.- HR IT for data privacy, accuracy, and accessibility.- Develop and maintain project plans supporting talent assessment programs and initiatives.- Assist in conducting research on best practices and products in the marketplace to justify recommendations and support purchasing efforts.- Meet with decision makers, system owners, and end users to define business, financial, and operations requirements and system goals.- Communicate process changes, enhancements, and modifications
- verbally or through written documentation - to key stakeholders and the extended organization to drive understanding.
Qualifications:
- A Bachelor's degree is required.
A Master's degree is preferred.
- 12-15 years of overall experience, with 3-5 years' experience in the Learning & Development department is required.
- Experience leading learning teams.
Understanding and knowledge of learning technology, learning processes, and learning data.
- Experience in driving assessment processes and protocols aligned to the organization's development objectives.
- Experience and knowledge of innovative assessment and evaluation methodologies.
Knowledge of assessment systems, training platforms, and basic troubleshooting techniques.
- Experience working in a technology company environment.
- A self-organized, determined, and persistent team player who is experienced in delivering quality learning experiences, presentations, and design programs.
- Project and Program management skills and the ability to manage multiple activities and build strong customer relationships.
- Experience in the education or training sector/or training department organizing trainings for employees/clients is preferred.
- Learning Assessment certification is considered an advantage.
- Ability to work flexible hours.
- Professional fluency in English is essential, both written and spoken.
**Empowering Leadership and Innovation**
At Tek Experts, we are committed to fostering a culture of inspiring leadership and innovation.
Our core leadership compet
-
Project Leader Infraestructure
hace 23 horas
San José, Costa Rica Sgf Global A tiempo completo**Project Leader Infraestructure (On Site)****San José, Costa Rica**SGF Global is looking for a Project Leader Infraestructure, for Food & Beverage enterprise in San José, Costa Rica.**Position Overview**:This position is part of the Company's Engineering and Architecture team.The incumbent acts as an Engineer and will act as technical leader, architect,...
-
Procurement Excellence Leader
hace 7 días
San José, San José, Costa Rica Wns Global Services A tiempo completoCompany OverviewAt WNS Global Services, we are a global Business Process Management leader. Our company offers business value to 400+ clients worldwide by combining operational excellence with deep domain expertise in key industry verticals.We have a delivery center in Costa Rica, which is fully functional and scalable. We serve various industries like...
-
Geo Team Leader
hace 23 horas
San José, Costa Rica Safeguard Global A tiempo completoThe GEO (Global Employment Outsourcing) Team Leader will be a key role in ensuring that our GEO operations team delivers an exceptional experience for our GEO employees and clients.This exciting role will be responsible for supervising, guiding and motivating a team.You will be there to encourage colleagues to work together and ensure they're delivering...
-
Senior Procurement Operations Leader
hace 7 días
San José, San José, Costa Rica Wns Global Services A tiempo completoWNS Global Services OverviewAt WNS Global Services, we are a leading Business Process Management (BPM) company that provides innovative solutions to clients across various industries. Our global delivery network is designed to enable clients to outperform with our passion for service and innovation.We pride ourselves on creating impactful solutions that...
-
Global Process Transformation Leader
hace 6 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob Summary:The Global Process Transformation Leader will be responsible for driving process efficiency and excellence across the organization. This individual will lead cross-functional teams to design, implement, and continuously improve business processes that align with the company's strategy.About the Role:Develop and implement process transformation...
-
Global Learning Delivery Leader
hace 23 horas
San José, Costa Rica Elev8 A tiempo completoOverview:We are seeking a creative and driven Global Learning Delivery Leader to offer robust and innovative leadership of elev8's program learning delivery services in line with the goals of the company.**Equipping workforces with digital skills to succeed in the future Elev8 is the leading partner for global skilling and transformative education...
-
Project Management Leader
hace 7 días
San José, San José, Costa Rica Wns Global Services A tiempo completoRole OverviewWe are seeking an experienced Project Management Leader to join our team at WNS Global Services.Key ResponsibilitiesDevelop and implement project plans, ensuring alignment with client objectives and timelines.Collaborate with clients and internal stakeholders to establish project scope and deliverables.Manage project budgets and track progress...
-
Global Cross-Functional Project Leader
hace 2 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout Amzn Support Srvcs Costa RicaWe are seeking an experienced and skilled Global Cross-Functional Project Leader to join our team. This role will be responsible for leading cross-functional teams to deliver operational and technical solutions for Finance Operation in the Global Retail Accounts Payable (AP) procure-to-pay processes.Key...
-
Global Support Specialist
hace 5 días
San José, San José, Costa Rica Wns Global Services A tiempo completoAbout UsAt WNS Global Services, we are a leading Business Process Management (BPM) leader, serving over 400 global clients across various industries. Our goal is to deliver operational excellence and deep domain expertise to drive business value for our clients.Our MissionWe strive to enable our clients to outperform by pursuing innovative solutions that...
-
Strategic Quality Leader
hace 6 días
San José, San José, Costa Rica Ynv Group A tiempo completoOverviewWe are seeking an analytical and organized Strategic Quality Leader to join our team. This individual will serve as a business leader across regional and global locations, responsible for the development and maintenance of the quality system, processes, and overall service quality auditing.This role is also responsible for continuous improvement of...
-
Global Talent Acquisition Leader
hace 1 día
San José, San José, Costa Rica Mondelez International A tiempo completoJob OverviewAs a key member of our Global Business Services team, the Talent Acquisition Coordinator Team Lead plays a critical role in driving our recruitment strategy forward. This position is an exciting opportunity to partner with cross-functional stakeholders and lead end-to-end recruitment processes for various populations within the organization.About...
-
Global Sales and Marketing Leader
hace 5 días
San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completo**Job Overview**We are seeking a highly skilled Global Sales and Marketing Leader to join our team at Marriott Worldwide. This role will be responsible for driving marketing initiatives that achieve department goals and contribute to the success of our hotel properties.Main Responsibilities:Assist in region-wide coordination of rooms, food and beverage, spa,...
-
San José, San José, Costa Rica Wns Global Services A tiempo completoAt WNS Global Services, we're driven by a passion for delivering exceptional business value to our clients.About UsWe're a global leader in Business Process Management (BPM), offering tailored solutions to over 400 clients worldwide. Our expertise spans key industry verticals, including Banking and Financial Services, Consulting and Professional Services,...
-
Global Logistics Associate Professional
hace 4 días
San José, San José, Costa Rica Cmacgm A tiempo completoCompany OverviewThe CMA CGM Group is a global leader in shipping and logistics, serving over 420 ports on five continents. This multinational conglomerate operates through its subsidiary CEVA Logistics, a world-renowned leader in logistics, and CMA CGM AIR CARGO, its air freight division.
-
Tech Sales Leader for Global Outbound Team
hace 2 días
San José, San José, Costa Rica Canonical - Jobs A tiempo completoAs a leader in the field of sales technology, we are seeking a professional to oversee a new outbound sales development team.This role is focused on leadership, management, and skills development to support our global outbound Sales Development Representative team. The successful candidate will enjoy this role if they are organized, persistent, and...
-
Software Engineering Leader
hace 1 día
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo**Senior Java Developer Position at SGF Global**About Us:Sgf Global is a leading organization focused on delivering exceptional consumer experiences through innovative software solutions.Job Overview:We are seeking a highly skilled and experienced Senior Java Developer to join our team. As a key member of our IT department, you will be responsible for...
-
San José, San José, Costa Rica Pfizer A tiempo completoAt Pfizer, we aim to empower health system stakeholders with seamless user experiences that support patient health journeys.The Pfizer Digital Customer and Commercial Creation Center team is responsible for creating comprehensive technology solutions for external customers. These solutions include digital products, platforms, services, and experiences...
-
San José, San José, Costa Rica Boston Consulting Group A tiempo completoCompany Overview:Boston Consulting Group (BCG) is a leading management consulting firm that helps organizations address their most critical challenges and create lasting impact. Our clients trust us to deliver tailored, innovative solutions that drive growth and improve performance.About the Role:We are seeking an experienced Strategic L&D Operations Leader...
-
Strategic Marketing Leader
hace 4 días
San José, San José, Costa Rica Aleph Holding A tiempo completoAleph Holding represents a global leader in digital revolution, empowering platforms like Twitter, Meta, Snapchat, and 35 others to expand into new markets. Our goal is to create opportunities for businesses and individuals to advertise at a local and global level without limits.We are seeking a Strategic Marketing Leader who will develop cross-media...
-
Strategic Project Leader
hace 7 días
San Francisco, Heredia, Costa Rica Moody'S A tiempo completoOverviewMoody's Shared Services is the front line of professionals that operationally support our business units.Job DescriptionWe are seeking a Strategic Project Leader to lead projects which are broad in scope, interdependent, high risk, high impact, and have medium to long term implementation time frames. These projects will be cross-functional, involving...
