Global Process Transformation Leader

hace 22 horas


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Job Summary:

The Global Process Transformation Leader will be responsible for driving process efficiency and excellence across the organization. This individual will lead cross-functional teams to design, implement, and continuously improve business processes that align with the company's strategy.

About the Role:

  • Develop and implement process transformation plans that drive business value and improve operational efficiency
  • Lead cross-functional teams to design and implement new processes or improve existing ones
  • Collaborate with stakeholders to identify opportunities for process improvement and develop recommendations for implementation
  • Provide guidance and support to team members to ensure successful process implementation and adoption
  • Monitor and report on process performance metrics to ensure continuous improvement

Requirements:

  • Candidates should have a strong background in finance and operations with 10+ years of experience in a leadership role
  • Proven track record of driving process improvement and implementing change management initiatives
  • Strong analytical and problem-solving skills with ability to evaluate complex business processes
  • Exceptional communication and leadership skills with ability to influence behaviors and outcomes
  • Experience with Lean/Six Sigma methodologies and project management principles


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