Value Strategist

hace 22 horas


San José, Costa Rica Smartsheet A tiempo completo

As a Value Strategist, you will support the adoption of a company-wide customer adoption approach that drives higher levels of customer success and revenue growth.
As a key member of the WWFO team you will collaborate with both the sales and customer success functions to evolve Smartsheet's GTM capabilities and be an active evangelist of the Customer Outcomes Journey to both Smartsheet employees and customers.
You will deliver and evangelize the ability to deliver outcome/value conversations across all stages of the customer lifecycle.
You will report to the Senior Manager, Customer Outcomes Journey (based in the US) and you will be based in the Costa Rica office.
**You Will**:

- Effectively execute & coach value-based Customer Outcome Journey activities and engagements in the sales cycle to drive business outcome alignment.
- Remain engaged with the account team(s) to ensure successful customer value acknowledgement.
- Lead the adoption & ongoing usage of sales/value tools to support ARR pipeline growth and NDRR
- Create and execute a consistent value management approach with field sales in our most strategic accounts
- Create Executive level presentations targeted at both internal and C-level customer audiences
- Work with the Sales and Professional Services teams to share customer insights that inform additional product and service sales opportunities
- Evangelize value best practices across our sales partners, marketing, and customer success to improve value-based solution selling.
- Identify and share best practices across geographic regions
- Accomplish other tasks as assigned

**You Have**:

- 6+ years of experience in a management consulting firm, software company, or other matrixed organization
- Exposure to the operating practices of multiple functional departments such as Marketing, Sales, & Customer Success
- Strong facilitation skills that encourage the clear articulation of business issues and effective solution design of relevant stakeholders
- Sales and services GTM experience working with strategic deals, account teams and/or projects
- Financial analysis and modeling skills including the ability to educate non-financial roles in concepts such as ROI, IRR, TCO etc.
- Strong executive presence and written communication skills including the business alignment of customer strategy and digital transformation business cases
- Nice to have: Prior user or implementor of Smartsheet
- Nice to have: Experience using Tableau and/or Salesforce

**Perks & Benefits**:

- Fully paid Health & Life insurance for full-time employees and family members
- Equity - Restricted Stock Units (RSUs) for eligible roles
- Monthly stipend to support your work and productivity
- Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)

**Equal Opportunity Employer**:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees.
We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
BI-Remote

LI-Remote



  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    About the RoleWe are seeking a skilled Business Intelligence Data Strategist to join our team, where you will play a crucial role in driving business value through data-driven insights. As a key member of our Business Intelligence and Analytics function, you will be responsible for defining, maintaining, and prioritizing the product backlog to ensure that...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi is seeking a highly skilled and experienced Procurement Strategist Leader to join its team. This role plays a critical part in the company's sourcing activities, focusing on strategic supplier management and negotiation.The ideal candidate will have 6-10 years of experience in sourcing or procurement within large, multi-national organizations. Advanced...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees.Microsoft 365 FastTrackThe Digital Workplace Deployment Strategist serves as a deployment coordinator, demonstrating both technical and project governance capabilities.This role will continually grow, learn,...

  • Benefits Strategist

    hace 5 días


    San José, San José, Costa Rica American Express Company A tiempo completo

    Job SummaryWe are seeking a highly skilled Benefits Strategist to lead our global colleague experience initiatives. As a key member of the Colleague Experience Group, you will be responsible for developing and implementing strategies that drive a globally consistent colleague experience in benefits provision.About UsAmerican Express is a leading financial...


  • San José, San José, Costa Rica Johnson & Johnson A tiempo completo

    At Johnson & Johnson, we value diversity, equity, and inclusion as essential to our continued innovation and impact on the health of over 1 billion patients and consumers every day.As a global leader in healthcare, we are committed to creating an environment where everyone feels welcome and empowered to contribute their best work.We are currently seeking a...

  • Senior Seo Strategist

    hace 22 horas


    San José, Costa Rica Directive Consulting A tiempo completo

    Directive Consulting is the performance marketing agency for SaaS companies.We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs.We offer Paid Media, SEO, Performance Creative and Design, Video, Revenue Operations, and Strategy services to our clients by creating...


  • San José, San José, Costa Rica Pop A tiempo completo

    We are seeking an Experience Strategist and Designer who thrives in a collaborative environment, working closely with strategists, creatives, and technologists to craft innovative brand experiences. Key Responsibilities:Facilitate and collaborate with multi-disciplinary project teams on various clients and technology platforms.Work closely with the Strategy...


  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    About the Role:We are seeking a highly skilled Digital Transformation Strategist to join our IT Strategy & Operations team. As a key member of this team, you will play a critical role in driving transparency and outcomes for our technology strategy and transformation.Key Responsibilities:Enable the IT strategy team to ensure execution certainty of the...


  • San José, San José, Costa Rica Screenovate A tiempo completo

    Company OverviewAt Intel's Human Resources group, we prioritize hiring, developing, and retaining top talent to strengthen our company culture and values. Our team provides exceptional services and support to employees worldwide, fostering a collaborative environment that drives business success.Job DescriptionWe are seeking a Chief Business Operations...

  • Seo Strategist

    hace 22 horas


    San José, Costa Rica Directive Consulting A tiempo completo

    Directive Consulting is the performance marketing agency for SaaS companies.We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs.We offer Paid Media, SEO, Performance Creative and Design, Video, Revenue Operations, and Strategy services to our clients by creating...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Experian, a global information services company, unlocks the power of data to create opportunities for consumers, businesses, and society. We are proud to be recognized as one of Fortune's 100 Best Companies to work for, Forbes' 100 Most Innovative Companies, and certified as a Great Place To Work (GPTW) for its employees.As a Business Solutions Strategist,...


  • San José, San José, Costa Rica Nitel A tiempo completo

    Company Overview: Nitel is a leading telecom company that offers innovative solutions to its customers. Our goal is to expand business development opportunities and channel partnerships across various markets.Job Description: As a Channel Sales Regional Growth Strategist, you will play a key role in shaping our channel development strategies. Your primary...


  • San José, San José, Costa Rica Arkose Labs - Costa Rica A tiempo completo

    About Arkose LabsWe are a pioneering cybersecurity company that is revolutionizing the fraud industry with cutting-edge technology.Our innovative approach undermines the economic drivers behind fraud, making us a trusted partner for top brands worldwide.About the RoleWe are seeking an experienced Marketing Campaigns Strategist to join our team. As a key...


  • San José, San José, Costa Rica Infinity Talent Solutions A tiempo completo

    The Infinity Talent Solutions team is seeking a visionary Product Growth Strategist to drive our product vision and execute on key business objectives.This role will work closely with leadership, as well as tech, marketing, sales, and operations teams across markets to develop our strategy and bring it to life.We are looking for a highly analytical and...


  • San José, San José, Costa Rica Quark Expeditions A tiempo completo

    We Go Bold, We Go Together, and Go for New. At Quark Expeditions, we carry the spirit of great explorers who constantly ask themselves: what's beyond that point on the horizon? What's out there that we cannot see?Our team is committed to creating life-changing experiences for our clients by leveraging our unparalleled polar expertise. We profoundly transform...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    At Amzn Support Srvcs Costa Rica, we are building a new team to support Sellers in their growth and expansion on Amazon. Our mission is to make Sellers successful by providing them with the best tools to extend their catalog to multiple marketplaces, maximize their return on investment (ROI), and expand globally.About the Role:We are seeking an experienced...


  • San José, San José, Costa Rica Western Union A tiempo completo

    About the RoleWestern Union is seeking a seasoned expert to lead our Technology Operations team as Chief Technology Operations Strategist. This role will be responsible for implementing a service delivery model supporting assigned platforms through a predefined framework.Key ResponsibilitiesCreate complex conceptual designs and drive process improvements in...


  • San José, San José, Costa Rica Ust Global A tiempo completo

    Job DescriptionAt Ust Global, we are seeking a highly skilled Chief Product Strategist to join our team.Job Overview: The Chief Product Strategist will be responsible for developing and driving the product vision that addresses cross-domain market needs with strong business viability in line with the Product/Platform Portfolio and guidance from Managers.Main...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    At Moody's, we are seeking a Chief Financial Strategist to provide advanced support through all phases of the financial planning and analysis processes. The ideal candidate will be able to lead and drive improvements in FP&A processes to support business strategies.Key Responsibilities:Support the execution of financial planning and analysis processes,...

  • Product Strategist

    hace 22 horas


    San José, Costa Rica Modus Create A tiempo completo

    Hello!Are you ready to Work from Home and transform your career?If you have great consulting skills and know you can consistently delight our customers and help grow our accounts, Modus is the perfect fit for you.Our high performance team helps our clients to build awesome solutions to accomplish their goals and vision.Are you interested in working from home...