Customer Success Contractor

**About the Role:**We are seeking a highly motivated and skilled Customer Success Contractor to join our team. This role involves resolving incoming questions from customers via Zendesk ticketing systems and live chat, quickly identifying and reassigning tickets that belong to other product lines, consistently tracking individual bugs and issues in Zendesk,...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

About the RoleThe Associate Customer Success Manager is a critical player in driving long-term customer success and demonstrating the value of HashiCorp's products to our customers. This role involves understanding customer goals and outcomes, developing strong rapport with user personas, and executing customer success journey milestones via prescribed...

What You'll DoThe Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco's new Customer Experience organization working with our largest customers.The successful leader will directly impact their customers and partners who have purchased Cisco subscription solutions and will provide strategic insights to Cisco cross...

SaaS Customer Success ManagerThe SaaS Customer Success Manager works with new and existing customers to ensure that they are supremely successful with and delighted by Micro Focus SaaS solutions and services.He/she effectively onboards these accounts onto Micro Focus services, spurs usage in the early stages and afterwards, and builds high customer...

This is an exciting time for Appvance as enterprises are embracing AI to radically improve testing efficacy and product quality.We just secured our Series C round of $13 million to disrupt the $120 billion antiquated software testing market and finished 2021 with over 200% growth.To accelerate our growth, we are seeking an experienced Customer Success...

About the RoleThe Customer Success Director will be responsible for leading a team of Strategic Account Managers, focusing on delivering exceptional customer experiences and driving growth.You will work closely with Sellers to understand their needs and preferences, identifying opportunities to improve the end-customer experience.We are looking for a...

**Job Summary**- This role is responsible for creating and executing account business plans and customer success plans while handling monitoring and analyzing deal's P&L performance to ensure overall success.The role supports the end-to-end execution of deals including proposal, negotiation, delivery, contract renewal etc.**Responsibilities**- Creates and...

About the RoleThis is a unique opportunity to join a fast-growing startup with pioneering technology built by passionate and ambitious people. As a Customer Success Operations Analyst, you will play a critical role in driving the success of our Customer Success team.Key responsibilities include:Maximizing the operational effectiveness and efficiency of our...

About the OpportunityWe are seeking an experienced Account Growth Specialist to join our team. As a key member of our Customer Success team, you will be responsible for ensuring customer satisfaction and successful product adoption. This role requires excellent communication and problem-solving skills, as well as the ability to work effectively with...

About the RoleThe Customer Success Executive role is a key position within Cisco's Customer Experience organization. The successful leader will work closely with our largest customers to ensure they successfully adopt and realize value from Cisco's subscription solutions.Key ResponsibilitiesDevelop and execute a strategy to accelerate customer adoption and...

The **Sr.Customer Success Account Manager,** will be part of our **Customer Success** organization.Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings.To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers...

Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place...

Do you thrive in a startup vibe?Were you built for a small, nimble, and dynamic team that's ready to win?If you answered yes, we want to talk to youWe are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential.This business unit is unique, and we certainly aren't afraid to stand out...

Smartsheet is seeking a talented Customer Success Manager to join our Emerging Customer Success team.In this role, you'll be responsible for driving the execution of onboarding, enablement, and expansion within our customer base.You'll work closely with cross-functional teams to deliver exceptional customer experiences and achieve business growth...

About the RoleWe are seeking a highly skilled Customer Success Executive to join our team at Amzn Support Srvcs Costa Rica. In this role, you will be responsible for ensuring customer satisfaction and driving business growth through strategic account planning and execution.Key responsibilities include:Developing and executing territory/account management...

At Smartsheet, we're looking for a seasoned leader to help drive the growth of our Emerging Customer Success team.This role is crucial in building and managing a team of Customer Success professionals who will partner with cross-functional teams to deliver exceptional customer experiences.The successful candidate will have a proven track record of leading...

**Company Overview**Zscaler is a leader in the cloud security market, pioneering innovative solutions that help businesses protect their digital transformation. With a strong foundation in Gartner's Magic Quadrant and a growing TAM, we are well-positioned to dominate this rapidly evolving industry.Our sales culture emphasizes winning technology and products,...

**Position Summary**:Your primary role on the Arkose Labs team is to partner directly with our top customers to develop a strategic direction for success.Through relationship building, value confirmation, and technical consulting, you will help customers meet their security goals and business objectives.As a Customer Success Manager, you will be responsible...