Customer Success Director

hace 1 día


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo
About the Role

The Customer Success Director will be responsible for leading a team of Strategic Account Managers, focusing on delivering exceptional customer experiences and driving growth.

You will work closely with Sellers to understand their needs and preferences, identifying opportunities to improve the end-customer experience.

We are looking for a strategic thinker with excellent communication and presentation skills, as well as the ability to manage multiple priorities and projects.

  • Develop and execute strategies to drive customer success
  • Manage recruiting and hiring efforts
  • Drive efficiencies through tools and processes

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