Business Services Manager

WNS Global ServicesAt WNS, we strive to deliver exceptional business process management solutions to our clients. Our team of experts works closely with clients to understand their unique needs and develop tailored solutions that drive agility and excellence in their business processes.We are seeking a skilled Procurement Services Contract Specialist to join...

About the RoleWe are seeking a highly skilled Sr. Support Account Manager to join our team at Palo Alto Networks. In this role, you will be responsible for managing customer services experience, identifying upselling opportunities, and leading customer escalation communication.As a member of our team, you will work closely with customers to understand their...

***NOT A PEOPLE MANAGER, THIS IS AN INDIVIDUAL CONTRIBUTOR ROLE*** The Strategic Account Services (SAS) organization is seeking a Customer Success Manager for our Time Bound Account Management team (TBAM) to shape the future of the program.The Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store,...

Key Performance Indicators (KPIs)The Foundry Services Customer Program Manager will be measured on the following KPIs:Customer satisfaction ratings.On-time delivery of foundry services.Resolution of customer issues.Development and maintenance of deep relationships with key customers.How You Will Make a DifferenceThis role is critical to driving customer...

People management experience.-Customer Service experience.-Ability to represent the department with international stakeholders.-Experience creating and maintaining reports to measure the operational health.-Ability to maintain strict confidentiality regarding payroll and employee issues.- Outstanding interpersonal skills - Front line contact for employee...

Job Function: Global Service Delivery Centre Operations Why SoftwareONE?:The role:- As a Service Success Manager, you will provide support to customer stakeholders across, CxO, Operations and Business Units, in order to make sure we deliver business outcomes with the best customer and delivery experience resulting in customer retention and new...

Why Patients Need YouTechnology impacts everything we do.Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing.Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making...

As a Manager, Solution Services, you will oversee a team of Solution Implementation Managers, be responsible for the oversight of packaged services delivery and related processes, and the coaching and professional development of your team.In addition, you will work with senior leadership in the management of regional business operations, as well as have the...

About UsJLL is a global Fortune 500 company with a commitment to driving sustainability and corporate social responsibility. We specialize in real estate and have operations in over 80 countries, employing over 91,000 individuals worldwide.Our Shared Service Centres (SSCs) play a crucial role in supporting our corporate needs and clients' services. With a...

Job Overview:The Leadership Manager of Solution Services will oversee a team of skilled professionals, driving operational and financial success in packaged service delivery. This role requires strategic thinking, leadership, and collaboration to achieve regional business goals and evolve the Services Catalog in line with product offerings and customer...

2+ years of people management experience required.- Bachelor's Degree from an accredited university.- MS Office experience.- Customer Service orientation with ability to serve multiple customers (managers, HRBPs, payroll).- Ability to maintain strict confidentiality regarding payroll and employee issues.- Outstanding interpersonal skills: must display...

**Job Overview**We are seeking a highly skilled and experienced Pay Services Operations Manager to join our team at Amzn Support Srvcs Costa Rica.This role will lead a group of Pay Services associates to ensure prompt service to employees in the Americas, focusing on day-to-day operations, management of relationships with business partners, project...

This role is an opportunity for a technologist with a passion for Linux and Cloud to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at...

**Job Overview**We are seeking a highly skilled Business Analyst Manager Lead to join our team at Pfizer. As the GBS Fuse Functional Business Analyst, Manager (J070), you will play a crucial role in planning and delivering solutions for our Global Business Service's deployment of ServiceNow, known as Fuse.Fuse is the central hub where all colleagues go to...

Company Description**WNS (Holdings) Limited (NYSE**: WNS) is a global Business Process Management (BPM) leader.WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

About the PositionArb Call Facilities is seeking an Administrative Services Manager to join our operations team. In this role, you will be responsible for providing high-level administrative support to our staff, including managing facilities and ensuring compliance with relevant legislation.The successful candidate will possess excellent organizational and...

**About WNS Global Services**We are a global Business Process Management (BPM) leader, offering business value to over 400 clients across various industries. Our delivery center in Costa Rica is fully functional and scalable, serving clients in North America, South America, and Europe with expertise in retail, consumer packaged goods, and insurance.Our...

Bachelor's degree or equivalent experience- Operational experience managing a shared services function- Well-rounded experience in continuous improvement by influencing decisions and driving projects across multiple teams- Experience capacity planning- Ability to work independently and in a team- Strong organizational and communication skills- Demonstrated...

Job SummaryWe are seeking an experienced Sales Operations Business Development Manager to join our team. The successful candidate will have a strong background in sales operations, business development, and project management. They will be responsible for developing and implementing business strategies to drive revenue growth and improve sales processes.Key...

3+ years of relevant program/project management experience- Bachelor's degree or equivalent experience- 3+ years' experience defining program requirements and using data and metrics to determine improvements- 3+ years' experience using communication skills (written and verbal) to propose complex solutions and explanationsJob summaryAt Amazon, our businesses...