Business Analyst Manager Lead

hace 5 días


San José, San José, Costa Rica Pfizer A tiempo completo

**Job Overview**

We are seeking a highly skilled Business Analyst Manager Lead to join our team at Pfizer. As the GBS Fuse Functional Business Analyst, Manager (J070), you will play a crucial role in planning and delivering solutions for our Global Business Service's deployment of ServiceNow, known as Fuse.

Fuse is the central hub where all colleagues go to get their Pfizer services. We are looking for a dynamic colleague who is collaborative and has a passion for using technology to solve problems. This position will have oversight of other business analysts supporting the Fuse Product journey.

**Key Responsibilities**

  • Work as part of Fuse Product squads to develop project and iteration timelines based on business requests.
  • Work directly with various Digital and GBS Business Owners to help define and communicate as-is and to-be business processes within the ServiceNow HRSD module.
  • Provide direction and guidance to the Fuse Business Analysts supporting various Fuse Product squads.
  • Translate business requirements into acceptance criteria for user stories.
  • Support the design and development of Fuse GBS and PX solutions.
  • Develop and organize User Stories that contribute to backlog planning for Agile projects.
  • Identify watch items, risks, and provide input and recommendations during User story / Backlog Grooming sessions.
  • Provide feedback during weekly Digital show back demo sessions.
  • Partner with Testing team and perform thorough testing, as needed.
  • Work with Digital team on automated testing framework needs for the squad.

**Requirements**

  • Bachelor's Degree or equivalent experience in Computer Science, Business, or an affiliated field.
  • 5-7 years of experience designing and implementing custom or SaaS solutions.
  • Working experience with Agile development methodology.
  • Knowledge of corporate enterprise systems.


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