Leadership Manager Software Services
hace 2 días
The Leadership Manager of Solution Services will oversee a team of skilled professionals, driving operational and financial success in packaged service delivery. This role requires strategic thinking, leadership, and collaboration to achieve regional business goals and evolve the Services Catalog in line with product offerings and customer needs.
Key Responsibilities:
- Manage regional business operations, including planning, budgeting, and forecasting
- Develop and implement process improvements to enhance delivery quality, efficiency, and customer satisfaction
- Foster a culture of continuous learning, coaching, and growth among team members
- Collaborate with cross-functional teams to drive organizational growth through project ownership and initiative alignment
Requirements:
- Bachelor's degree or equivalent combination of relevant work experience and education (minimum 7 years)
- 3+ years of progressive leadership in software services and/or professional services preferably in a SaaS environment
- Strong leadership skills, with ability to motivate and inspire high-performing teams
- Excellent communication, problem-solving, and interpersonal skills
- Experience designing, selling, and delivering solutions in a SaaS Professional Services environment, preferably with team lead/people management responsibilities
- Ability to travel when necessary to meet with current and future customers
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