Operations Executive

hace 7 días


San José, San José, Costa Rica Quimbaya Tours Costa Rica A tiempo completo

**La función principal de este cargo es garantizar que la operación turística de cada uno de los viajes que se le confíen, desde la recepción del file hasta la salida de los pasajeros, corresponda con lo estipulado en el contrato con el cliente en cada detalle.
**

*Sigue día a día el desarrollo de los viajes de los files que le hayan sido confiados

*Esta en relación permanente con el guía y controla que cumpla con el programa estrictamente.
*Soluciona las dificultades que se puedan presentar y es el representante de empresa durante la estadía de los pasajeros en el país.
*Controla que se respeten los gastos previstos durante la operación.
*Verifica que cada pasajero llene los cuestionarios de satisfacción

*Alerta en caso de que haya quejas o reclamos.
*Transmite e informa al Operations Manager y al CM en cuanto a la prestación de los servicios por parte de los proveedores

**Calificaciones y habilidades requeridas para el puesto**:
Experiência mínima de 3 años en turismo o sectores allegados.
Experiência mínima de 3 años en operaciones turísticas (en tierra

Poder comunicarse en 2 idiomas (idealmente inglés o francés).
Manejo de TourplanNX (ideal, si manejas otros sistemas puedes aplicar).
Manejo con proveedores locales y conocimiento del terreno

Buen manejo de Ms Excel.
Excelentes capacidades de generación de reportes y data.
Conocimiento amplio del destino / país a nível turístico.
Estudios en turismo, a valorar.
Estudios en administración de negocios, a valorar.
Tipo de puesto: Tiempo completo

Salario: ¢399,000.00 - ¢499,000.00 al mes



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