Program Coordinator

hace 22 horas

San José, Costa Rica Physician Partners A tiempo completo

**OUR WHY: 5-STAR SERVICE CULTURE**

**At Physician Partners LLC, it's our commitment, our passion, and our culture that sets us apart.
We don't just talk the talk - we believe in it and live by it.
We are revolutionizing the healthcare industry by focusing on quality, not quantity.
Our core value is always to deliver 5-Star Service.
And by doing so, we are successfully able to achieve our mission of Better Health.
**:
**Physician Partners IPA/MSO aligns payors and providers across all populations with the people, processes, technologies, and information to transition to value-based care and achieve high-quality, cost-effective care with patients and physicians.
**:
**We are a preferred partner for driving value-based care adoption and delivering personalized, secure, and seamless healthcare experiences.
We take great care of our team, patients, providers, and affiliates.
To us, it's about providing quality care for better outcomes
When our patients win with Better Health, Physician Partners wins**:
**THE OPPORTUNITY**

We are currently searching for a competitive, self-motivated, and enthusiastic team member to work within the Provider Operations team
As a part of this team, you should have excellent organizational skills and an outgoing personality and be results-oriented, self-managed, and motivated.
The ability to work in a high-energy, fast-paced environment, strong attention to detail, and relationship-building skills are essential.
Our team is responsible for building the relationships that allow us to continue shaping the future of healthcare
**THE WORK**

Our Program Coordinators are responsible for the successful project maintenance of our provider offices.
You will utilize your strong communication and organizational skills to assist the office team with implementing strategic programs created by the IPA; additionally responsible for research and feedback on the successful outcomes of these programs.
As a Program Coordinator, you will be a part of the Provider Operations team and work closely with a regional team of quality auditors and care coordinators to help support and train office teams while having a direct impact on the improved health care of our community.
The role operates in a fast-paced and engaging environment with plenty of future advancement opportunities.
**KEY RESPONSIBILITIES**
- Embedded in specific Provider offices.
- Travels to specific offices during the week.
- Works with the Provider offices to ensure the success of IPA Programs.
- Programs include Admission Management, HEDIS, MRA/HCC Reporting, Preventive Screenings - Tracking the progress of a project, calling Patients, working with office staff (normally front desk, billers, office managers), and chart reviews.
- Works with assigned Provider Consultant to assist with additional needs.
- Problem Solver: Independently and proactively manage issues and people
- Interpersonal Skills: Ability to engage people of varying backgrounds
- Communication: Ability to be professional and articulate in both written and verbal form with people within the company as well as with external partners
- Technology: Proficient computer skills including Microsoft Office and G Suite
- Time Management: Self-motivated ability to juggle multiple projects with prioritization, superb accuracy, and effective execution
- Determination: Competitive willingness to lead the region to greatness
- Collaboration: Be an A+ team player

**EDUCATION AND EXPERIENCE**
- Excellent customer service and customer focus skills
- Medicare experience or medical experience required (MA, Biller, Office Manager, etc.)
- Bilingual (Vietnamese/English and Spanish/English) preferred
- Experience working in a fast-growth, fast-paced environment
- Proven organizational and coordination, new program implementation, quality improvement, and organizational skills
- Demonstrated exceptional analytical, written, and oral communication skills

**COMPENSATION & BENEFITS**
- Base salary with bonus potential and travel allowance
- Medical, Dental, Vision
- Paid time off
- Paid holidays

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