Servicenow Administrator

hace 4 meses


San José, Costa Rica Fragomen A tiempo completo

Job Description
- About the Role: Fragomen, an AmLaw 100 Firm and the leading global immigration services provider, is seeking an experienced ServiceNow Administrator to join our growing ServiceNow technical team. As a ServiceNow Administrator, you will work on a wide variety of implementations, integrations, and upgrades within an ever-changing ServiceNow landscape. You will collaborate with multiple teams driving value by implementing new workflows and modules in ServiceNow. You will also participate in all technical aspects of delivering complex business requirements on the ServiceNow platform.
- This role will be based in Costa Rica.- How you will make a difference as a ServiceNow Administrator with Fragomen:
- Administer the ServiceNow platform
- Perform administration, development, documentation, and technical support of the ServiceNow platform and integrations including Service Portal, MID server Administration, Active Directory integration, SCCM integration, etc.
- Use ServiceNow Business Rules, Client Scripts, Glide Records, and Access Control Lists
- Collaborate effectively with team members to achieve project goals and produce a variety of high-quality deliverables
- Contribute on multiple business unit projects using your knowledge of ServiceNow to enhance project efficiency
- Demonstrate flexibility by delivering on a variety of project roles including documentation, testing, and training
- Innovate and identify solutions that can be reused in the future as we mature our ServiceNow footprint
- Proactively keep ServiceNow skills current and contribute to the ServiceNow roadmap and thought leadership
- Let's talk if you have the following experience:
- Previous experience with ServiceNow administration
- Comprehensive understanding of the ServiceNow enterprise product suite (including core process areas in ITSM, plus others such as: ITOM, HR, CSM, UX, ITAM, ITBM, and CMDB)
- Broad experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Service Portal, Request, CMDB, and Knowledge
- At least 2 additional process areas outside of Core and at least one process area outside of IT (HR, GRC, Finance Mgmt, Facilities)
- Experience working with Agile teams, methodologies, and tools in a virtual environment
- A passion for advising and guiding teams and peers on how to get the most out of the product and for learning the latest product features
- A love of working in a fast-paced, and collaborative environment
- Great Additional Skills:
- ServiceNow certifications, such as ServiceNow Certified System Administrator and ServiceNow Certified Implementation Specialist
- Benefits:
- At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:
- Paid days off
- Insurance
- And other financial benefits which we encourage you to ask us about
- Learn More About Fragomen:
- Please take time to read _About Us_, explore the _Meaningful and Impactful Work_ we do for our clients, and review the standard_ Benefits_ we offer. You can find all the material to the right of this page.



  • San José, Costa Rica Fragomen A tiempo completo

    Job Description Fragomen, an AmLaw 100 Firm and the leading global immigration services provider, is seeking an experienced ServiceNow Administrator to join our growing ServiceNow technical team. As a ServiceNow Administrator, you will work on a wide variety of implementations, integrations, and upgrades within an ever-changing ServiceNow landscape. You...


  • San José, San José, Costa Rica Fragomen A tiempo completo

    Job DescriptionFragomen, a leading global immigration services provider, is seeking an experienced ServiceNow administrator to join its growing technical team. As a ServiceNow administrator, you will work on a wide variety of implementations, integrations, and upgrades within the ServiceNow platform. You will collaborate with multiple teams to drive value by...

  • Servicenow Developer

    hace 5 meses


    San José, Costa Rica Fragomen A tiempo completo

    Job Description Fragomen, an AmLaw 100 Firm and the leading global immigration services provider, is seeking an experienced ServiceNow Developer to join our growing ServiceNow technical team. As a ServiceNow Developer here, you will work on a wide variety of implementations, integrations, and upgrades within an ever-changing ServiceNow landscape. You will...


  • San José, San José, Costa Rica Fragomen A tiempo completo

    Job Title: ServiceNow Technical SpecialistFragomen, a leading global immigration services provider, is seeking an experienced ServiceNow Technical Specialist to join our growing ServiceNow technical team. As a ServiceNow Technical Specialist here, you will work on a wide variety of implementations, integrations, and upgrades within an ever-changing...


  • San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    OverviewThis role is a critical analyst and development position on our HR-IT team, supporting the expansion of ServiceNow capabilities. As part of a collaborative core product team, you will partner with global HR business partners to deliver solutions that streamline and automate processes staff use daily.Key ResponsibilitiesDay-to-day support and...


  • San José, Costa Rica Pfizer A tiempo completo

    ROLE SUMMARY As the ServiceNow Integration Engineer, you will support Pfizer’s Global Business Services organization in managing technical solutions for People Experience, Sourcing, and Financial operations. In partnership with the ServiceNow Platform Owner and ServiceNow Architect, you will assist in designing, implementing, and utilizing a combination...

  • Senior DevOps Engineer

    hace 5 días


    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    About This RoleWe are seeking a highly skilled DevOps Engineer to join our team at ServiceNow. As a DevOps Engineer, you will be responsible for implementing DevOps methodologies and practices to improve automation, streamline deployments, and ensure system stability.Your Key ResponsibilitiesImplement DevOps methodologies and practices to improve automation,...

  • Senior Software Engineer

    hace 1 semana


    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Company Overview**At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Company Overview**At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Job SummaryWe are seeking a highly skilled Software Licensing Compliance Specialist to join our team at ServiceNow. As a key member of our licensing operations team, you will be responsible for ensuring compliance with our customers' licensing agreements.Key ResponsibilitiesRun and analyze compliance reports to identify revenue opportunitiesWork closely with...

  • Server Administrator

    hace 5 meses


    San José, Costa Rica Equifax A tiempo completo

    This is an Equifax System Engineer to provide server administration/support over the EFX back office infrastructure around multiple countries managed by Directory and Identity Services Team. **What you’ll do** - This role is intended to perform the operational tasks associated with the end user Active Directory domain and its supporting systems. - Ensure...

  • Jira Administrator

    hace 5 meses


    San José, Costa Rica INTEL A tiempo completo

    Intel's Foundry Technology Development Design Enablement (DE) organization is looking for a talented individual to support the organization's adoption of Jira Software and Jira Service Management as an Application Software Engineer. This role will be responsible for project administration, project customizations, automation, and end user support. This role...


  • San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    About the RoleWe are seeking a highly skilled Procurement Associate to join our team at Moody's. As a key member of our Procurement and Sourcing Group, you will play a critical role in supporting our strategic sourcing, purchasing, and accounts payable operations.Key ResponsibilitiesProvide operational support to our Procurement and Sourcing Group, including...

  • Procurement Associate

    hace 2 meses


    San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    About the RoleWe are seeking a highly skilled Procurement Associate to join our team at Moody's. As a key member of our Procurement and Sourcing Group, you will provide operational support to our Strategic Sourcing, Purchasing, Accounts Payable, and Data & Analytics teams.Key ResponsibilitiesAct as back-up administrator to Coupa spend management platform,...

  • Procurement Specialist

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    Job Title: Procurement AssociateAt Moody's, we are seeking a highly skilled Procurement Associate to join our Procurement and Sourcing Group (PSG). As a key member of our team, you will provide operational support to our PSG, including Strategic Sourcing, Purchasing, Accounts Payable, and Data & Analytics teams.Key Responsibilities:Act as back-up...


  • San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    The Role and ResponsibilitiesAs a Procurement Associate at Moody's, you will provide operational support to the Procurement and Sourcing Group, including Strategic Sourcing, Purchasing, Accounts Payable, and Data & Analytics teams.Main Responsibilities:Act as back-up administrator to the Coupa spend management platform, focusing on Contract Lifecycle...


  • San José, San José, Costa Rica Intel A tiempo completo

    About the RoleWe are seeking a highly skilled Jira Software and Service Management Cloud Engineer to join our team at Intel. As a key member of our Technology Development and Manufacturing Group, you will be responsible for the administration and support of our Jira Software and Service Management platforms.ResponsibilitiesFully understand ATA's...