Sales Manager

hace 3 semanas

San José, Costa Rica TCS Expeditions A tiempo completo

**Summary**:
TCS World Travel is part of the Travelopia group, which is one of the world’s leading specialist travel groups providing customers with a diverse range of unique travel experiences. This includes adventure travel, safaris, private jet and polar expeditions, tailor-made luxury holidays, yacht and river boat charter holidays, educational and sporting based school trips, corporate hospitality and sporting event fan travel. Private equity owned by KKR, Travelopia is headquartered in the UK with offices and marine bases all over the world.

We pride ourselves on being travel experts. Leading the way when it comes to providing outstanding travel experiences, our brands offer the world’s best polar expeditions, wildlife safaris, cultural tours, yachting adventures and more.

Our ambition is to build the world’s leading experiential travel company. With over 2000 colleagues across 30 countries worldwide, we are working together to achieve this by sharing our knowledge, expertise and standard processes to stay at the forefront of the travel industry.

**Job functions**:

- Provide strong leadership to the sales team, motivating and guiding them to achieve sales targets and objectives both short and long term.
- Develop and implement effective sales strategies to drive revenue growth for luxury services targeting high-net-worth individuals.
- Recruit, train, and onboard sales team members, ensuring they have the vital skills and knowledge to excel in their roles, and lead an outstanding team.
- Set sales targets and goals for the team, supervise individual and team performance, and provide regular feedback and mentor to improve performance.
- Analyze market trends, customer preferences, and report on sales performance to senior management.
- Collaborate with other departments such as marketing, operations, and guest services to ensure seamless execution of sales strategies and effective customer satisfaction.
- Identify training needs within the team and conduct training to improve their skills and product knowledge.
- Continuously review and improve the sales processes, and methodologies to enhance efficiency and effectiveness.
- Stay updated on market trends, competitors, and industry developments to find opportunities and adjust sales strategies accordingly.
- Analyze sales data and metrics to identify areas of improvement, address challenges, and optimize sales performance.

**Supervisor responsibilities**:
Direct reports include Sales team - Works with all other departments, including Marketing, Partner Development, PCT, Guest Services, Product Development, Program Management, People and Finance.

**EDUCATION and/or EXPERIENCE**:

- 5+ years sales management experience of a team.
- Strong computer/technology skills, preferably highly proficient in Salesforce.
- Familiarity with effective sales leadership practices, relying on experience and judgment to accomplish goals.
- Ability to perform a variety of tasks and advise the work of others.
- Demonstrates creativity and latitude in problem-solving.
- Comfortable leading teams through projects and working with the executive team.
- Goal-oriented, collaborative, and deadline-driven.
- Superior planning, interpersonal, and prioritization skills
- Maintains composure in stressful situations and deadline pressures.
- Adaptability in multifaceted situations and willingness to support colleagues.

**CERTIFICATES, LICENSES, REGISTRATIONS**

None

**Environmental policy**:
TCS World Travel is dedicated to identifying and reducing the environmental impact of its operations, activities, and products. It is our commitment to align with all applicable laws and other regulatory requirements concerning the environment. We are committed to preventing pollution and continually improving our environmental performance in all of our global operations.

**Travel required**:

- 10%

**JOB TYPE**:Full-time**:
We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results.

Together we will cultivate a diverse, equitable and inclusive environment, where everyone can thrive. We are committed to leading change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions. **TCS World Travel is an equal opportunity employer.**

LI-REMOTE #LI-AC1

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