Program Manager, Selling Enforcement for Regulatory

hace 6 meses


San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

Bachelor’s degree
- Experience in program management
- Cross-functional management experience

The Selling Enforcement for Regulatory and Safety Compliance team within RISC is looking for a Risk Manager to protect our customers from unsafe, offensive, and non-compliant products, and investigate potential bad actors attempting to misuse the Amazon platform. The Risk Manager will implement and take ownership of internal controls and procedures to ensure that only safe or compliant products are available in our stores. This leader will lead cross-functional initiatives with internal Legal, Business, Risk, and International teams to ensure that only permitted products are available on our store, and will take the lead in acting on risk signals to identify and investigate potential non-compliant sellers and bad actors for engagement and enforcement.

Key job responsibilities

1. Develop and enact onboarding processes for new compliance initiatives into the Account Health platforms;
2. Identify and drive opportunities to automate or refine compliance processes on a global scale;
3. Build reporting mechanisms to identify potential bad actors;
4. Partner with internal teams including Product Compliance and Adult Content Experience to ensure sellers comply with regulatory and Amazon requirements;
5. Champion and execute new initiatives to improve Amazon controls;
6. Drive internal change management around compliance and bad actor engagement;
7. Develop short, medium, and long-term strategies to scale their program portfolio across multiple high risk initiatives

Key job responsibilities
Bachelor’s degree
Experience in program management
Cross-functional management experience

San Jose, CRI
- High ability to manage ambiguity
- Experience engaging with Legal and Operations teams
- High Critical Thinking
- Ability to influence others
- Problem Solver
- History of independent performance
- Strong communication skills



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