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Sr. Risk Mgr, Seller Experience, Regulatory
hace 1 mes
Degree in computer science, engineering, finance, economics or other related field.
- 5+ years of program/project management experience in technology focused business.
- Knowledge of SQL and experience of creating own measurements.
- Ability to think critically to propose solutions using data
- Team spirit and willingness to roll up sleeves to solve complex and dynamic challenges.
- Strong relationships building skills; experience managing stakeholders and partner to drive cross functional programs/projects.
- Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior leaders.
- Ability to collaborate with and effectively influence remote teams in multiple time zones.
The Regulatory Intelligence, Safety and Compliance (RISC) team under Trustworthy Shopping Experience (TSE) organization is looking for a Sr. Risk Manager to help simplify the compliance process for our Selling Partners. In this role, you will work across WW compliance, business and tech teams to deliver global strategy and multi-year roadmap to improve the Seller Partner Experience.RISC team's mission is to protect customers from products that are unsafe, illegal, illegally marketed, controversial or otherwise in violation of Amazon's policies while enabling our Selling Partners (SPs) to offer their broadest selection of safe and compliant products. One of the ways, to achieve these objectives, is through inventing intuitive and precise tools to simplify our Selling Partner’s (SP) journey.
Key job responsibilities
- Identifying and implementing scalable metrics to constantly track our progress.
- Auditing our existing products, while using your knowledge to enhance these checks and launch new enhancements to provide best in class compliance Selling Partner Experience.
- Partner with product, tech, business and policy teams to help identify and create controls upfront to improve Selling Partner Experience.
- Identifying opportunities to automate or semi-automate manual customer-facing and internal business processes and procedures using Amazon’s tools and technology, improving tools, features and reducing SP friction, enhancing self-service tools and improving efficiency to improve Selling Partner Experience.
- Build playbooks so every team can interact with our mechanisms.
- Develop quantitative analysis to improve our processes.
San Jose, CRI
- MBA or related masters from a leading business school.
- Background in product compliance and/or quality management.
- Advanced knowledge of SQL.
- Entrepreneurial spirit, with track record for delivering results in fast-moving and demanding environment.
- Advanced knowledge of statistics.
- Knowledge of how Data Bases work.
