HRss Global Core HR Ba and System Support

hace 3 semanas


Heredia, Costa Rica Citi A tiempo completo

HR Shared Services (HRSS) is a team under Citi Shared Services (CSS) that partners with Human Resources (HR) in executing administrative, transactional HR activities in centralized hubs within Citi. HRSS is a service-focused organization empowering Citi Employees, Citi Alumni, and HR Partners through Self Service tools. HRSS provides integrated services by providing HR solutions, process improvements, end-to-end transactional services. HRSS leverages on advanced technology that allows Citi Employees, Citi Alumni, and HR Partners to execute tasks.

HRSS has the following product or service offerings:
1. Talent Acquisition, Employee Life Cycle and Talent Learning
2. Total Rewards (Payroll, Comp and Ben, Time and Absence, Accounting)
3. Data Services
4. Stakeholder Services

Employee Life Cycle CORE HR is responsible for employee data and records management, termination-off boarding, and information service delivery. CORE HR focuses on maintaining CORE HR data quality and increasing Straight-Through Processing, and overall improving user experience.

**Business Analyst Responsibilities**:

- Define, document, and maintain global standard operating model and procedures on RMS and IRMS system support.
- Supports global team and works closely with technology and global process owner for new system enhancements and fixes.
- Think Lean. Able to demonstrate and implement the key concepts of Lean in a service-oriented setting particularly presenting various opportunities to eliminate waste and streamline processes.
- Provide value added services with stakeholders and product/process owners through consultative engagement, which will entail both the high-level end to end view and the detailed operational steps in order to design the right solutions.
- Utilize appropriate technical know-how to evaluate practicality in incorporating technology solutions to future state processes.
- Manage the execution of business process automation activities to lessen cycle time and decrease if not eliminate manual, repetitive work.
- Measure and analyze the overall contribution and benefit of a particular process transformation work which has direct impact to customer experience and business operations.
- Adopt industry best practices to projects and see how these best fit to the organization.

**Qualifications**:

- Expertise in Workday CORE HR system preferably minimum of 2 years of experience.
- Motivational fit - willingness to work in a shared services team that is regional and global in nature
- Prior knowledge of HR or Shared Services operations and systems (employee life cycle, data and records management, exit management) will be a strong advantage
- Knowledge and experience using ServiceNow and Workday systems
- Prior Continuous Improvement/Reengineering experience and understanding on how business process improvement is done in an operations environment
- MS Office Suite skills (Word, Excel, PowerPoint, Project, Visio, Outlook)
- Innovative and manages change nimbly
- High level planning, organizing and documenting skills are essential
- Strong stakeholder management, interpersonal and negotiation skills
- Excellent written and verbal communication, facilitation and presentation skills
- Has multi-tasking ability, analytical and strong problem solving skills
- Client-focused for exemplary customer service
- Strong team player, willing to learn and share experience with other team members
- University/College degree graduate
- Advanced English
- **Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting


  • HRss Operations

    hace 1 semana


    Heredia, Costa Rica Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Ba - Data Analytics

    hace 4 semanas


    Heredia, Costa Rica SGF Global A tiempo completo

    **BA - Data Analytics (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a BA - Data Analytics, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelor’s degree in Computer Science, Information Technology/System, or Business, or in a field relevant to the employer - Experience working in a corporate environment. - Proficient...

  • HR Generalist Senior

    hace 4 semanas


    Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Generalist Senior is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi. **Responsibilities**: - Deliver HR services and build capabilities to...

  • Core HR Delivery Partner

    hace 4 semanas


    Heredia, Costa Rica Citi A tiempo completo

    The Data Mgt Ops Intm Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...

  • HR Associate

    hace 4 semanas


    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...

  • HR Associate

    hace 4 semanas


    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time Shift: Day Shift **Company Description**: **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new...

  • Operations Lead Analyst

    hace 3 semanas


    Heredia, Costa Rica Citi A tiempo completo

    **The Operations Lead Analyst, Vice President will be responsible for leading the business office for Stakeholder Services within HR Shared Services. This role will lead projects, coordinate across all regions to prepare business updates, develop organization communications and lead VOE efforts. The Operations Lead Analyst will also oversee the financials/...


  • Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    The HR Support Coordinator acts as the first point of contact for employees and HR staff for inquires including, but not limited to HR Policies & Procedures, HR Systems, Benefits, Payroll and Compensation. This role is also responsible for performing back-end transaction/data processing, ensuring that data is accurately loaded in the appropriate systems and...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    This role is responsible for conducting HR processes like onboarding, data management, and compliance, while also advising on service enhancements. The role manages employee records, collaborates on process improvements, maintains control standards, and aids in HR education and training. The role focuses on enhancing the employee experience, supports...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...

  • HR Analyst

    hace 3 semanas


    Heredia, Costa Rica GRUPO STT A tiempo completo

    **Responsibilities**: Deliver first line and second line of support for HR inquiries across the spectrum of the employee lifecycle from new hires to employees leaving the business Perform accurate filing and execution of transactions for general HR data processing in support of HR functions Achieve stated performance measures and adhere to established...


  • Heredia, Costa Rica DHL A tiempo completo

    **ITDS HR Platform Support** At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent across the globe. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business and together we share the pride of building one of the world’s...


  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    8+ years of relevant strategic sourcing experience, including experience in an indirect procurement function at a multinational corporation with global contracts. - In-depth experience in best-in-class procurement practices (category management, bench-marking, should-cost models, RFX, reverse auction, contracting, etc.). - Education: BS/BA Degree in related...

  • Global Category Manager

    hace 3 semanas


    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    8+ years of relevant strategic sourcing experience, including experience in an indirect procurement function at a multinational corporation with global contracts. - In-depth experience in best-in-class procurement practices (category management, bench-marking, should-cost models, RFX, reverse auction, contracting, etc.). - Education: BS/BA Degree in related...

  • HR Delivery Partner

    hace 2 semanas


    Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Delivery Partner is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi. **Responsibilities**: - Ensure proper management for all cases assigned...

  • Kn Global Services Her

    hace 4 semanas


    Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team.- ** Your Responsibilities**: - + Learn how to develop the processes into the company system, properly. + Attend to training. + Provide customer service either by telephone or electronically. + Good...

  • HR Generalist Senior

    hace 2 meses


    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time Shift: Day Shift **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has...

  • HR Generalist Senior

    hace 2 días


    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time Shift: Day Shift **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has...


  • Heredia, Costa Rica Hakkoda A tiempo completo

    **ABOUT HAKKODA** Hakkoda is a modern data consultancy that empowers data driven organizations to realize the full value of the Snowflake Data Cloud. We provide consulting and managed services in data architecture, data engineering, analytics and data science. We are renowned for bringing our clients deep expertise, being easy to work with, and being an...


  • Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    The HR Coordinator - Data acts as the first point of contact for employees and HR staff for inquiries including, but not limited to HR Policies & Procedures, HR Systems, Benefits, Payroll and Compensation. This role is also responsible for performing back-end transaction/data processing, ensuring that data is accurately loaded in the appropriate systems and...