HR Analyst
hace 3 semanas
**Responsibilities**:
Deliver first line and second line of support for HR inquiries across the spectrum of the employee lifecycle from new hires to employees leaving the business
Perform accurate filing and execution of transactions for general HR data processing in support of HR functions
Achieve stated performance measures and adhere to established customer service standards. Perform special projects as requested
Responsible for the main case management functions but will also provide support for escalated cases and specialized cases
Effectively analyzes, evaluates and resolves complex issues escalated by HR Specialists and manages each case through quick and accurate resolution
Uses each engagement as a teachable moment for the HR Specialist and or inquiring colleague to be more informed
World leader in serving science
**Requisitos**:
**Minimum Requirements/Qualifications**:
Previous experience (2-3 years) in general human resources, shared services, or customer service preferred
Previous experience (1-3 years) in the Colleague Services HR Shared Services and has demonstrated advanced knowledge of the HR systems (Workday and Service Now preferred), case handling procedures, overall HR policies and procedures, specific COE policies and procedures, and assisted with internal training
Experience working in a shared service center a plus
Ability to interpret and communicate HR policies, procedures, and programs
Critical thinking, problem solving, and judgment skills
Service-oriented attitude and willingness to learn
Possess good listening skills and perseverance to work with all types of employees
Ability to maintain a positive attitude
Individual should be able to prioritize and organize high volume workload
English language - reading writing and speaking required.
**Non-Negotiable Hiring Criteria**:
BA/BS or equivalent work experience directly attributable to human resources, customer service, or shared services
Excellent interpersonal skills needed with the ability to communicate well in a diverse work environment
Beneficios
Monday to Friday
-
HR Analyst
hace 2 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The HR Analysts are the behind-the-scenes collaborators and colleagues whose main job responsibilities are focused on helping HR generalists accomplish HR-related tasks. HR Analysts are involved with nearly all programs and services that relate to a company’s human resources division. Their work, which is often decidedly administrative in...
-
HR Services Analyst
hace 2 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The HR Services Analyst will provide professional customer service support, both individually and as part of a service team, with a focus on assisting employees with their HR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Services Analyst will work as a support for the HR Services Center team as an...
-
Sr HR Analyst
hace 3 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Sr. HR Analysts are the behind-the-scenes collaborators and colleagues whose main job responsibilities are focused on helping HR generalists accomplish HR-related tasks. HR Analysts are involved with nearly all programs and services that relate to a company’s human resources division. Their work, which is often decidedly administrative in...
-
HR Help Desk Analyst
hace 2 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as...
-
HR Help Desk Analyst
hace 3 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as a...
-
HR Help Desk Analyst
hace 2 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as a...
-
HR Analyst
hace 2 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The HR Analysts are the behind-the-scenes collaborators and colleagues whose main job responsibilities are focused on helping HR generalists accomplish HR-related tasks. HR Analysts are involved with nearly all programs and services that relate to a company’s human resources division. **Responsibilities**: - Contract creation and signature...
-
HR Business Analyst
hace 1 día
Heredia, Costa Rica Citi A tiempo completoThe OD & HR Strat Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...
-
HR Services Analyst
hace 6 días
Heredia, Costa Rica Auxis A tiempo completoJob Summary: **Responsibilities**: - Maintain a polite, helpful, and professional manner always. - Provide superior customer service when responding to HR questions regarding payroll, policy, compliance, and other HR inquiries across the organization. - Assist global HR Service partners with complicated or sensitive tasks, providing knowledge transfer where...
-
HR Generalist
hace 4 días
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years, we’ve been named in the...
-
HR Systems Sr Analyst
hace 3 semanas
Heredia, Costa Rica Citi A tiempo completoThe HR Systems Sr Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. This professional will will be responsible for managing the successful...
-
Employee Life Cycle Analyst
hace 6 días
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Employee Life Cycle Analyst Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operations. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse...
-
HR Data
hace 3 semanas
Heredia, Costa Rica Citi A tiempo completo**Responsibilities**: - This function covers incumbents responsible for various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering - Responsible for following established guidelines and identifying and resolving problems - Use some...
-
HR Services Analyst
hace 3 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The primary purpose of this role is to act as the first point of contact for an associate calling the Open-Door Support team. Answers general questions regarding portal navigation, the Open-Door program and HR policies and procedures, referring to an online knowledge base for information and guidance. Perform administrative tasks in support of...
-
HR Operations Support Coordinator/ Time and
hace 5 días
Heredia, Costa Rica Sysco Costa Rica A tiempo completoThe HR Support Coordinator acts as the first point of contact for employees and HR staff for inquires including, but not limited to HR Policies & Procedures, HR Systems, Benefits, Payroll and Compensation. This role is also responsible for performing back-end transaction/data processing, ensuring that data is accurately loaded in the appropriate systems and...
-
Kyc People Strategy Analyst Ii
hace 3 semanas
Heredia, Costa Rica Citi A tiempo completo**The KYC People & Strategy Analyst II actively participate with the planning, implementation & execution of programs to support the KYC organization’s initiatives around people strategy. The analyst also acts as liaison and advisor to leadership and facilitates data analysis to drive systematic attraction, identification, development and engagement of...
-
HRss Global Core HR Ba and System Support
hace 3 semanas
Heredia, Costa Rica Citi A tiempo completoHR Shared Services (HRSS) is a team under Citi Shared Services (CSS) that partners with Human Resources (HR) in executing administrative, transactional HR activities in centralized hubs within Citi. HRSS is a service-focused organization empowering Citi Employees, Citi Alumni, and HR Partners through Self Service tools. HRSS provides integrated services by...
-
Payroll Analyst 1
hace 3 semanas
Heredia, Costa Rica Citi A tiempo completo**Responsibilities**: - The Payroll Analyst 1 performs business analysis for HR and Payroll operations organization. - Executes test plans and identifies discrepancies. - Resolves discrepancies with technical and/or business personnel, implements corrective measures, and retests as required. - Interprets data and makes...
-
Ee Life Cycle
hace 3 semanas
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Huntsman Corporation is a publicly-traded global manufacturer and marketer of differentiated and specialty chemicals with 2021 revenues of approximately $8 billion. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more...
-
HR Project Manager
hace 11 horas
Heredia, Costa Rica Moody's A tiempo completoThe LMS Business Analyst will provide project management support and operations support to the Moody’s Learning Organization. This role handles the learning technology roadmap activities and keep all internal customers abreast of status updates. This person will collaborate with the LMS Manager, Learning customers, and IT teams across multiple levels in...