HR Services Analyst

hace 6 días


Heredia, Costa Rica Auxis A tiempo completo

Job Summary:
**Responsibilities**:

- Maintain a polite, helpful, and professional manner always.
- Provide superior customer service when responding to HR questions regarding payroll, policy, compliance, and other HR inquiries across the organization.
- Assist global HR Service partners with complicated or sensitive tasks, providing knowledge transfer where possible.
- Serve as an escalation point of contact for global HR Service partners working to resolve portal navigation and HR/Payroll policies and procedure issues.
- Field specialized inquiries within the Global, HR Services team based on service level agreement.
- May seek guidance or transfer for more complex and/or confidential inquiries.
- Assure information is complete, accurate and approved by leadership.
- Perform intake, sort, track and distribute electronic documents that may be received, and other duties as assigned.
- Identify common problems and escalate them to leadership, along with possible suggestions for improvement, where possible.
- Obtain and share associate feedback with leadership to ensure services continually improve
- Respect associate confidentiality always.
- Assist with transactions and other responsibilities as assigned according to proper procedure, policy, and direction.
- Participate in audits to uncover opportunities for training peer global HR Service partners and enhancing the knowledgebase.
- Participate in audits in support of driving compliance and accountability
- Assist leadership with establishing and improving upon defined HR procedures and processing methods to meet production and performance goals efficiently and accurately.
- Assist with monitoring and evaluating HR transaction workflow.

Skills and Experience:

- Education Level : bachellors degree in related field or advanced student
- 6 months of experience in HR shared services- English Level of a B2+
- Computer skills and experience
- Demonstrated verbal and written communication skills
- Experience with case management tools such as Service Now and HR Systems as Workday


  • HR Services Analyst

    hace 2 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Services Analyst will provide professional customer service support, both individually and as part of a service team, with a focus on assisting employees with their HR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Services Analyst will work as a support for the HR Services Center team as an...

  • HR Analyst

    hace 2 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Analysts are the behind-the-scenes collaborators and colleagues whose main job responsibilities are focused on helping HR generalists accomplish HR-related tasks. HR Analysts are involved with nearly all programs and services that relate to a company’s human resources division. Their work, which is often decidedly administrative in...

  • HR Services Specialist

    hace 3 días


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: **Responsibilities**: - Maintain a polite, helpful, and professional manner always. - Provide superior customer service when responding to HR questions regarding payroll, policy, compliance, and other HR inquiries across the organization. - Assist global HR Service partners with complicated or sensitive tasks, providing knowledge transfer where...

  • HR Services Specialist

    hace 3 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: **Responsibilities**: - Maintain a polite, helpful, and professional manner always. - Provide superior customer service when responding to HR questions regarding payroll, policy, compliance, and other HR inquiries across the organization. - Assist global HR Service partners with complicated or sensitive tasks, providing knowledge transfer where...

  • HR Analyst

    hace 3 semanas


    Heredia, Costa Rica GRUPO STT A tiempo completo

    **Responsibilities**: Deliver first line and second line of support for HR inquiries across the spectrum of the employee lifecycle from new hires to employees leaving the business Perform accurate filing and execution of transactions for general HR data processing in support of HR functions Achieve stated performance measures and adhere to established...

  • Sr HR Analyst

    hace 3 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Sr. HR Analysts are the behind-the-scenes collaborators and colleagues whose main job responsibilities are focused on helping HR generalists accomplish HR-related tasks. HR Analysts are involved with nearly all programs and services that relate to a company’s human resources division. Their work, which is often decidedly administrative in...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    This role is responsible for conducting HR processes like onboarding, data management, and compliance, while also advising on service enhancements. The role manages employee records, collaborates on process improvements, maintains control standards, and aids in HR education and training. The role focuses on enhancing the employee experience, supports...

  • HR Services Analyst

    hace 3 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The primary purpose of this role is to act as the first point of contact for an associate calling the Open-Door Support team. Answers general questions regarding portal navigation, the Open-Door program and HR policies and procedures, referring to an online knowledge base for information and guidance. Perform administrative tasks in support of...

  • HR Analyst

    hace 2 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Analysts are the behind-the-scenes collaborators and colleagues whose main job responsibilities are focused on helping HR generalists accomplish HR-related tasks. HR Analysts are involved with nearly all programs and services that relate to a company’s human resources division. **Responsibilities**: - Contract creation and signature...

  • HR Help Desk Analyst

    hace 2 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description: Employee Life Cycle Analyst Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operations. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse...

  • HR Help Desk Analyst

    hace 3 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as a...

  • HR Help Desk Analyst

    hace 2 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as a...

  • HR Generalist

    hace 4 días


    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years, we’ve been named in the...

  • HR Manager

    hace 3 días


    Heredia, Costa Rica PTS Consulting Services A tiempo completo

    **Role & Responsabilities** - Solid knowledge in the development of human resources strategies - Experience identifying and resolving complex issues - Strong work ethic and integrity. - Ability to manage confidential and sensitive information and adhere to strict data privacy policies. **Preferred Skills / Basic Requirements** - 4+ related experience in...

  • HR Business Analyst

    hace 1 día


    Heredia, Costa Rica Citi A tiempo completo

    The OD & HR Strat Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...

  • HR Systems Sr Analyst

    hace 3 semanas


    Heredia, Costa Rica Citi A tiempo completo

    The HR Systems Sr Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. This professional will will be responsible for managing the successful...


  • Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: This role will be responsible for the development and execution of HR procurement initiatives within the assigned HR Services sub-category to achieve efficiencies and cost reduction. This role has a significant strategic element. The ability to carry out market research and contract reviews to generate ideas for savings and...

  • HR Generalist

    hace 3 semanas


    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the...