Customer Success/enterprise Support Engineer

Job Description: The Enterprise Customer Success Manager is a critical role that ensures the ability of Customer Success to scale and provide success activities across all customer segments through a high-ratio, low-touch engagement model. This role focuses primarily on driving retention and adoption, and therefore excels at risk recognition and mitigation...

Customer Success Manager This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. Aruba is redefining the...

We are seeking a skilled Enterprise Subscription Support Engineer to join our team at Zuora.As an Enterprise Subscription Support Engineer, you will play a key role in providing exceptional support to our customers, ensuring their subscription business operates smoothly and efficiently.You will be responsible for resolving complex technical issues,...

**We advocate for a human-centered approach in addressing technological challenges** Optimizing resource utilization is the top cloud challenge at 42%. This is extremely hard for many organizations, as they tend to overprovision to allow for future scale We are a cloud-first, full-service Microsoft partner, among the top 1% of all Microsoft Gold partners...

**Customer Success Specialist Role at Stage 4 Solutions Inc**We are seeking a skilled Customer Success Specialist to join our team at Stage 4 Solutions Inc. This position will focus on ensuring customer success by enhancing the customer lifecycle journey, driving adoption of our technology, managing support escalations and renewals.This is a 6-month contract...

About This OpportunityWe are seeking a highly skilled Enterprise Success Strategist to join our team at Smartsheet. As an expert in customer success, you will be responsible for managing a set of assigned accounts to promote high levels of customer satisfaction and retention.

Unlock Business Value with VMware Aria SuiteWe are seeking a seasoned Cloud Success Specialist Engineer to join our team at VMware. As a trusted advisor, you will drive adoption and consumption of our Aria Suite products, helping enterprise customers achieve their full potential.The ideal candidate will possess strong business acumen and technical skills,...

**Job Overview**The Global Enterprise Success Strategist role at Cloudera plays a critical part in ensuring the scalability of Customer Success and delivering success activities across all customer segments through a high-ratio, low-touch engagement model.This strategic position focuses on driving retention and adoption while continually assessing customers...

The **Sr. Customer Success Account Manager,** will be part of our **Customer Success** organization. Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers...

Company OverviewPalo Alto Networks is a leader in the cybersecurity industry, dedicated to protecting our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're looking for innovators who are committed to shaping the future of cybersecurity.The RoleWe're seeking a highly skilled Cybersecurity Engineer - Customer Success to...

Enterprise Client Partnership SpecialistSyniverse is a world leader in connectedness, empowering global brands with innovative solutions.We collaborate with top banks, technology companies, and communications providers to drive success.This role is part of our customer success team, responsible for supporting professional services for 10 DLC. The primary...

Excel as a technical support expert, driving customer satisfaction and resolution in complex system diagnostics and troubleshooting.We are seeking an experienced Windows Enterprise Support Engineer to join our team. As a key member of our support organization, you will provide top-notch technical support to customers, partners, and field engineers.

Now, let's delve into the specifics of this critical role. As a Customer Success Engineer, you are responsible for your Customer Success and Adoption within a portion of the BU contributing to 50% of the ARR. The primary responsibility is to help customers through increased product adoption, identifying expansion opportunities, and cultivating customer...

**Are you a dynamic leader who excels in a startup environment, ready to steer a nimble and innovative team to success? If your answer is a resounding yes, ShareFile wants to engage in a conversation with you! We are returning to our roots as a standalone business unit, with a sharp focus on our SaaS business, where we see immense growth potential. This...

**About the Role**: To further accelerate, Appvance is seeking an experienced Customer Support Engineer to join our Customer Success Team. You will be responsible for day-to-day technical interactions with our most high-visibility clients and partners. A major function of this role is collaborating with Development and Services teams to ensure delivery of...

Job SummaryWe are seeking an experienced Global Enterprise Support Manager to lead our team of Technical Support Engineers in delivering exceptional customer support and ensuring customer success with our award-winning network security products.About the RoleThis is a unique opportunity to make a significant impact on the front line of customer support,...

Do you thrive in a startup vibe? Were you built for a small, nimble, and dynamic team that's ready to win? If you answered yes, we want to talk to you! We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business unit is unique, and we certainly aren’t afraid to stand...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team. As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team vision....

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team. As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team vision....

Customer Success - Support Operations Team MemberSplunk is committed to building a safer and more resilient digital world. Our unified security and observability platform is trusted by leading enterprises to keep their digital systems secure and reliable.Key Responsibilities:As a member of the Customer Success - Support Operations team at Splunk, you will be...