Senior Account Manager, International Seller

hace 3 semanas


San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

4+ years of Sales or Account management experience
- Proficient on English language (written and spoken)
- Proven proficiency with Microsoft Office tools (Excel)
- Experience on leading customer engagements via consultative, analytical, results-oriented and solution-based selling

Job summary
Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. Are you interested in innovating to deliver an excellent level of service to Amazon’s Selling Partners? At Amazon International Seller Services (ISS), our mission is to make Sellers successful on Amazon.
ISS helps independent sellers to grow and expand domestically and globally by creating the best tools to help sellers extend their catalog to multiple marketplaces, maximize their ROI by enrolling products in the right programs (e.g. Fulfilled by Amazon), and provide solutions to start selling in new markets.
We are building a new team in Costa Rica to provide Sellers the necessary support to discover and take advantage of these tools, primarily around Catalog optimization and expansion, global expansion, and program adoption (e.g. Fulfilled by Amazon), and to gather feedback to improve the experience even further.

Key job responsibilities
- Responsibilities:

- Recruiting Sellers and managing Seller relationship by championing their needs at Amazon
- Supporting the growth of the Sellers’ business by adding selection and programs, and delivering on key business opportunities for Sellers
- Supporting key improvement initiatives and projects: drive new product launches and relationship extensions by partnering with the business development and on-boarding teams
- Working with Sellers to improve operational aspects of their business in providing a great consumer experience
- Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships
- Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets

About the team
- Bachelors or Master's degree or equivalent.
- Creative and analytical problem solver with a passion for operational excellence.
- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required
- Experience navigating complex processes/environment



  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    University Bachelor’s degree - 6+ years of relevant professional experience with a focus on building business strategy, and sales and account management at scale - 6+ of people manager experience - Proven experience in business planning, building sales strategy, and working with multiple internal and external stakeholders - Experience using analytical,...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor’s degree - 6+ years of relevant professional experience with a focus on building business strategy, and sales and account management at scale - Demonstrated success managing a team with a track record of developing a high performing team. - Effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment -...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    4+ years of Sales or Account management experience - Proficient on English language (written and spoken) - Proven proficiency with Microsoft Office tools (Excel) - Experience on leading customer engagements via consultative, analytical, results-oriented and solution-based selling Are you interested in innovating to deliver an excellent level of service to...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    4+ years of Sales or Account management experience- Proficient on English language (written and spoken)- Proven proficiency with Microsoft Office tools (Excel)- Experience on leading customer engagements via consultative, analytical, results-oriented and solution-based sellingJob summaryThrough the Amazon Marketplace, Amazon provides individuals or...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job OverviewWe are seeking a Senior Account Manager to join our International Seller Services team. As a Senior Account Manager, you will be responsible for recruiting and managing seller relationships, supporting the growth of sellers' businesses, and driving key improvement initiatives.The ideal candidate will have 4+ years of sales or account management...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    4+ years of Sales or Account management experience - Proficient on English language (written and spoken) - Proven proficiency with Microsoft Office tools (Excel) - Experience on leading customer engagements via consultative, analytical, results-oriented and solution-based selling Through the Amazon Marketplace, Amazon provides individuals or enterprises the...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    4+ years of Sales or Account management experience- Proficient on English language (written and spoken) - Proven proficiency with Microsoft Office tools (Excel)- Experience on leading customer engagements via consultative, analytical, results-oriented and solution-based sellingThrough the Amazon Marketplace, Amazon provides individuals or enterprises the...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Experience in an analytical, results-oriented environment with external customer interaction. - Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner - Experience working with SME retailers is an advantage - Experience with e-commerce, digital advertising, or...


  • San José, San José, Costa Rica Amz Advisers A tiempo completo

    About AMZ Advisers: AMZ Advisers is a digital media marketing agency focused on developing and implementing strategic marketing plans for the global Amazon marketplaces.Working with our client allows you to apply your skills, expertise, and passions to directly impact the lives and businesses of other people and entrepreneurs.Their staff solves dynamic,...

  • Account Manager

    hace 3 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    The Amazon Marketplace Paid Services (SAS) organization is seeking for an Account Manager to provide troubleshooting assistant and strategic recommendations to sellers enrolled in the program.As Account Manager for Paid Essentials you will shape the future of the organization and ensure Seller satisfaction through delivering strategic insights and...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    The objective of an Enterprise Service Management Assisted (ESM) Account Manager is to reach out to existing Selling Partners (SPs) from a selected Lead Pool, from the MX Marketplace (771770), to support SPs on the process of adoption and re-adoption of key Amazon Marketplace Programs (e.g., Fulfilled by Amazon, External Fulfillment, Advertising, Brand...

  • Account Manager

    hace 4 semanas


    San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    3+ years of sales or account management experience - 3+ years of digital advertising and client facing roles experience - Experience with Excel - Experience analyzing data and best practices to assess performance drivers The Amazon Marketplace Paid Services (AMPS) organization is seeking a Strategic Account Manager to drive business growth for some of the...

  • Account Manager

    hace 1 día


    San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    3+ years of sales or account management experience - 3+ years of digital advertising and client facing roles experience - Experience with Excel - Experience analyzing data and best practices to assess performance drivers The Amazon Marketplace Paid Services (AMPS) organization is seeking a Strategic Account Manager to drive business growth for some of the...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Experience: - 2+ years managing a team of 6-8 Senior Account Managers, Project Managers or Program Managers. - 3+ years professional experience within Account Management, Sales, Vendor Management, Business Development, E-Commerce, Retail, Consulting, Business-to-Business (B2B), Sales Operations or Shared Service Operations. - Demonstrated success managing a...

  • Account Representative

    hace 2 semanas


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    2+ years sales experience - Proficiency on English Language (Written and spoken) - Proven experience owning and building a plan for success - Experience on leading customer engagements via consultative and solution based selling Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and...

  • Site Leader

    hace 2 semanas


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    7+ years’ experience as People Manager (leading people) including other people managers - Proficient on English Language (Written and spoken) and Spanish (Written and spoken) - Bachelor’s degree (university degree) in business, accounting, marketing, engineering or related discipline - Experience on leading stakeholder engagements and presentations with...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Experience:- 2+ years managing a team of 6-8 Senior Account Managers, Project Managers or Program Managers.- 3+ years professional experience within Account Management, Sales, Vendor Management, Business Development, E-Commerce, Retail, Consulting, Business-to-Business (B2B), Sales Operations or Shared Service Operations.- Demonstrated success managing a...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    2+ years of sales or account management experience - 2+ years of digital advertising and client facing roles experience - Experience with Excel - Experience analyzing data and best practices to assess performance drivers - Experience analyzing key open issues and resolution metrics for each of the managed accounts - Experience in relationship management...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    2+ years of sales or account management experience - 2+ years of digital advertising and client facing roles experience - Experience with Excel - Experience analyzing data and best practices to assess performance drivers - Experience analyzing key open issues and resolution metrics for each of the managed accounts - Experience in relationship management...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    5+ years of sales or account management experience - Speak, write and read in English - Experience engaging and presenting information in written and oral format to diverse stakeholders. - Proven experience working on developing plans and coaching for direct reports. - Experience working on strategy creation, report analysis, negotiating, identify issues,...