Sales Onboarding Program Manager

hace 4 semanas


San José, Costa Rica Smartsheet A tiempo completo

The Sales Onboarding Program Manager will play a key role in the analysis, design, development, implementation, and evaluation of Sales Onboarding for Smartsheet's sales teams. You will work closely with the Manager of Global Field Onboarding and Sales Leadership to support business goals and guide growth through increased productivity for new sales reps. You will be the liaison between the new hires, their managers, and other partners to ensure success in their assigned job responsibilities over the course of their first 90 days.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

You will report to our Manager of Global Field Onboarding based in Boston, MA

**You Will**:

- Engage stakeholders to identify and translate business goals/needs into the onboarding process.
- Assist in taking a blended-learning approach to include classroom, self paced, event-based training, and new technologies to help scale global onboarding.
- Oversee development of internal onboarding training repository for both instructor led and self directed training to ensure content is up to date and relevant.
- Implement and track metrics and indicators to ensure new hire performance thresholds are tracked and achieved via surveys, feedback, net promoter scores (NPS)
- Explore and implement new solutions, technologies, and best practices to improve the trainee's experience
- Cultivate relationships with sales leadership to develop strategies and align training content to current sales processes to achieve business results,

**You Have**:

- A Business administration or Project Management degree will be a plus or equivalent experience on the field.
- 3+ years within SaaS industry, sales experience in a sales enablement, training or coaching role
- Excellent written and oral communication skills, B2 English Proficiency Level or higher
- The skills to identify potential gaps and growth opportunities for onboarding reps
- Excellent project management skills with an opportunity to grow in a training and enablement role
- The ability to manage global teams/projects in multiple time zones
- The ability to perform a situational analysis to form recommendations solutions
- Confidence building, consulting with, and maintaining positive long-term relationships with internal stakeholders
- The ability to embrace and adapt technology; a continuous learner

**Perks & Benefits**:

- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)

**Equal Opportunity Employer**:
Smartsheet is an Equal Opportunity Employer committed to encouraging an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status following applicable laws in the US, UK, Costa Rica, Germany and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

BI-Remote

LI-Remote



  • San José, Costa Rica Smartsheet A tiempo completo

    **Sales Onboarding Coordinator** at Smartsheet San Jose, Costa Rica, L6 The Sales Onboarding Coordinator will play a key role in the development, implementation, and evaluation of Sales Onboarding for Smartsheet's sales teams. You will work closely with the Senior Manager of Global Field Enablement and Sales Enablement Team to support business goals and...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    Sales Onboarding Coordinatorat SmartsheetSan Jose, Costa Rica, L6The Sales Onboarding Coordinator will play a key role in the development, implementation, and evaluation of Sales Onboarding for Smartsheet's sales teams. You will work closely with the Senior Manager of Global Field Enablement and Sales Enablement Team to support business goals and guide...

  • Sales Manager

    hace 4 semanas


    San José, Costa Rica Lot Squared Development A tiempo completo

    Are you the hype man in your sales office? - Do you want to continue your journey in leadership with a company who will support your growth? - Do you see yourself as the coach and mentor to a diverse sales team? - Are you eager to make a difference in the lives of others? We need a rockstar Sales Manager to take us to the next level. Our outbound sales...

  • Sales Manager

    hace 3 semanas


    San José, San José, Costa Rica Lot Squared Development A tiempo completo

    Are you the hype man in your sales office? Do you want to continue your journey in leadership with a company who will support your growth? Do you see yourself as the coach and mentor to a diverse sales team? Are you eager to make a difference in the lives of others?We need a rockstar Sales Manager to take us to the next level.Our outbound sales process...


  • San José, Costa Rica Smartsheet A tiempo completo

    As a Sales Enablement Manager, you will be integral in building and developing Smartsheet's BDR/SDR Enablement Program for FY25. We are seeking a dynamic and experienced sales enablement professional who is self-motivated, detail-oriented and is a polished facilitator with strong coaching/mentorship skills. In this role, you will play a crucial part in...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    As a Sales Enablement Manager, you will be integral in building and developing Smartsheet's BDR/SDR Enablement Program for FY25. We are seeking a dynamic and experienced sales enablement professional who is self-motivated, detail-oriented and is a polished facilitator with strong coaching/mentorship skills. In this role, you will play a crucial part in...


  • San José, Costa Rica Smartsheet A tiempo completo

    The Billing Operations Customer Onboarding Specialist is responsible for ensuring the accuracy of customer master and contract information in order to ensure trouble-free customer billing and collection. The Customer Onboarding Specialist plays a key role in ensuring the accuracy of all Smartsheet subscriptions and services billings. At Smartsheet, we are...

  • Onboarding Coordinator

    hace 3 semanas


    San José, San José, Costa Rica Vacasa A tiempo completo

    Why VacasaWe started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America, thanks to the people who give us their best every day. You'll fit right in here if you're curious, entrepreneurial, and thrive in a...


  • San José, Costa Rica Netskope A tiempo completo

    **About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...

  • Client Account Manager

    hace 3 semanas


    San José, Costa Rica Ave7Media A tiempo completo

    **Client Account Manager Position Summary** The Client Account Manager plays a pivotal role in maintaining client satisfaction and loyalty by ensuring exceptional service, creating value for our clients and driving growth across their product portfolios. This individual will leverage their strong project management, interpersonal, customer service and...

  • Program Manager

    hace 3 semanas


    San José, San José, Costa Rica TCS Expeditions A tiempo completo

    Program Manager, Private Custom Travel:We pride ourselves on being travel experts. Leading the way when it comes to providing outstanding travel experiences, our brands offer the world's best polar expeditions, wildlife safaris, cultural tours, yachting adventures and more.Our ambition is to build the world's leading experiential travel company. With over...

  • Coordinator, Onboarding

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Tebra A tiempo completo

    About the Role:The Onboarding Coordinator plays a crucial role in the efficient and effective onboarding of new customers. This position supports the onboarding management team and ensures that the onboarding process is smooth, organized, and in compliance with team processes. Proactive and effective communication with internal team members and customers...

  • Coordinator, Onboarding

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Tebra A tiempo completo

    Tebra only initiates contact with candidates via email from an official Tebra email address , , or ) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.About the...

  • Sales Manager

    hace 4 semanas


    San José, Costa Rica Iceberg Health A tiempo completo

    Sales Manager - Health Care Industry Company: Iceberg Health Position: Full-time About Iceberg Health Iceberg Health is a leading innovator in the healthcare industry, specializing in Chiropractic services. We are committed to enhancing patient care through advanced solutions and dedicated customer service. **Role Overview** The Sales Manager will...

  • Sales Manager

    hace 3 semanas


    San José, Costa Rica Iceberg Health A tiempo completo

    Sales Manager - Health Care Industry Company: Iceberg Health Location: WFH Position: Full-time About Iceberg Health Iceberg Health is a leading innovator in the health care industry, specializing in [specific products/services]. We are committed to enhancing patient care through advanced solutions and dedicated customer service. Role Overview The...


  • San José, Costa Rica Sysdig A tiempo completo

    Sysdig is driving the standard for securing the cloud and containers. We created Falco, the open standard for cloud-native threat detection, and consistently contribute to open source software projects. We are passionate, technical problem-solvers, continually innovating and delivering powerful solutions to secure the cloud from source to run. We value...

  • Manager, Sales

    hace 3 semanas


    San José, San José, Costa Rica Smartsheet A tiempo completo

    Manager, SalesSan Jose, Costa RicaSmartsheet is currently seeking a Manager, Sales to hire, coach, and lead a team of Inside Sales Representatives, serving an audience of primarily US based customers. You will oversee a team responsible for closing deals in new and existing accounts and driving them toward achieving monthly, quarterly and yearly revenue and...


  • San José, Costa Rica Smartsheet A tiempo completo

    Smartsheet is looking for a dynamic and supportive **Manager, Sales Development (Remote Eligible) **to provide daily coaching and leadership to a team of SDRs. This team will have primary responsibility for servicing inbound sales inquiries with a focus on engaging and qualifying all prospective customers. This high profile role reports to the Director,...


  • San José, San José, Costa Rica Sysdig A tiempo completo

    Sysdig is driving the standard for securing the cloud and containers. We created Falco, the open standard for cloud-native threat detection, and consistently contribute to open source software projects. We are passionate, technical problem-solvers, continually innovating and delivering powerful solutions to secure the cloud from source to run.We value...

  • Sales Manager

    hace 3 semanas


    San José, San José, Costa Rica Iceberg Health A tiempo completo

    Sales Manager - Health Care IndustryCompany: Iceberg HealthLocation:WFHPosition: Full-timeAbout Iceberg HealthIceberg Health is a leading innovator in the health care industry, specializing in [specific products/services].We are committed to enhancing patient care through advanced solutions and dedicated customerservice.Role OverviewThe Sales Manager will...