Customer Retention Specialist

In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business. **OUR MISSION**: Qualfon is on a mission to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities,...

The Customer Success Team Leader, At Scale is responsible for leading and developing a team of Customer Success Managers to drive revenue retention and growth across business lines in the Americas. Through collaboration with internal partners, the Customer Success Team Leader helps coach the team to develop specialist knowledge and deliver at-scale...

Job Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the assigned team in...

**About the Role**: The Customer Loyalty Specialist will assist the Tebra Loyalty Team in day-to-day operations as it relates to retaining our existing customer base and processing customer cancellation requests, deactivations and handling non-payment/collections outreach. You will work closely alongside the Customer Loyalty team in addressing inbound...

What You'll Do Associate Customer Success Managers (CSMs) connect our client´s portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of Refinitiv by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable guidance throughout the customer’s...

What You'll Do Associate Customer Success Managers (CSMs) connect our clients to Refinitiv’s portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of Refinitiv by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable guidance throughout the...

**BCD Meetings & Events: Data Specialist (Data Entry)** **About Us**: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of...

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you._**What you’ll do** - Be a point person for any escalations - Support the launch and enablement of new processes and tools for the customer...

**About the Role**: We are looking for an experienced Training Specialist. You will be responsible for developing and delivering training that will engage our customers and empower them to successfully implement our software. **Your Area of Focus**: - Participate in the development, implementation, and evaluation of end-user training, instructor materials...

**About the Role**: As a Customer Support Specialist you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties. **Your Area of Focus**: - Resolve client's issues and questions while working closely with our internal team and external partners - Provide a positive image to...

**About the Role**: As a Customer Support Specialist you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties. **Your Area of Focus**: - Resolve client's issues and questions while working closely with our internal team and external partners - Provide a positive image to...

Our Customer Service Trilingual Supervisor will provide support to customer calls from the USA. Utilize various methods to validate customer information. Assist in answering inbound calls, including customers, consumers, or trade references. Lead a Team ranging from 10- 20 agents with the responsibility to deliver business KPIs (e.g. SLA, Customer...

The Sr. Specialist, Marketing role will be responsible for ensuring the Customer & Third-Party Risk marketing strategy of LSEG is activated with maximum impact and relevance to our customers and accounts in their respective markets, through design and delivery of end-to-end tactical marketing programs. Key responsibilities: - Partner with Marketing, Sales...

We are seeking a Sr. Renewals Specialist who will own and drive a portfolio of customer subscriptions to industry best in class retention rates. To be successful in this role, you need to be a highly motivated, customer-obsessed, sales-driven individual who has a passion for technology that provides significant value to our customers. You will have the...

**_ Responsibilities: _** - Collaborates with regions/WW regarding service and support planning, implementation and performance. - Leading post-sales support and driving deep strategic relationships for assigned key HP customers of significant scope and complexity at the country, region or worldwide level. - Working in a collaborative and a cohesive manner...

Act as first level point of contact for escalations between customer and specialist in attempt to resolve before involving a TL. - 06 months of experience working in a call center / Bilingual environment. - Onsite - Heredia - Indefinite Contract - Benefits provided - Advanced English Tipo de puesto: Tiempo completo Salario: ₡1,00 - ₡2,00 al...

What CSMs Do Customer Success Managers (CSMs) connect our clients to Refinitiv’s portfolio of products and solutions. They play a vital role in ensuring our customers unleash the full power of Refinitiv by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable guidance throughout the customer’s journey. In...

**About the Role**: As Customer Experience Manager for the Loyalty Team, you will take inbound requests from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business. You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make...

The Specialist is responsible for supporting the team responsible for sustainable growth, market differentiation and commercial strategy for LSEG's Customer and Third-Party Risk (C3PR) business. This individual will focus on the C3PR Proposition to position it for long term growth in this area through the understanding of market and competitive dynamics and...

**The Elevator Pitch: Why will you enjoy this new opportunity?** Are you passionate about partnering with IT practitioners, developers, leaders, and executives at globally recognized companies to solve real problems? Do you already possess strong business acumen and technical skills and could come up to speed quickly on VMware’s latest solutions? Does...