Customer Retention Specialist

In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business. **OUR MISSION**: Qualfon is on a mission to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities,...

The Customer Success Team Leader, At Scale is responsible for leading and developing a team of Customer Success Managers to drive revenue retention and growth across business lines in the Americas. Through collaboration with internal partners, the Customer Success Team Leader helps coach the team to develop specialist knowledge and deliver at-scale...

Job Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the assigned team in...

**MARKETING SPECIALIST JUNIOR** Type pf contract: Temporal (6 month) **Salary**: 600.000 CRC ONSITE POSITION SGF Global is a global leader with over 30 years’ experience providing recruitment solutions. Our company provides staffing and support solutions in over 35 countries worldwide, having expanded by successfully integrating the processes of...

The Credit & Collections Customer Care Specialist is responsible for receiving and responding to inbound call inquiries from Sysco Customers, Sales Representatives and other customer representatives. Specialists are responsible to answer customer inquiries and/or resolve issues. When necessary escalate tasks to the relevant party. The specialist needs to be...

**BCD Meetings & Events: Data Specialist (Data Entry)** **About Us**: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of...

Experience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business - Experience using help desk software and remote support tools, such as Intercom or Zendesk - Experience using payment and billing software, such as Stripe Key job responsibilities - Monitor and respond to app reviews, with responses...

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you._**What you’ll do** - Be a point person for any escalations - Support the launch and enablement of new processes and tools for the customer...

Experience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business - Experience using help desk software and remote support tools, such as Intercom or Zendesk - Experience using payment and billing software, such as Stripe - English level C1 or equivalent Key job responsibilities - Monitor and respond...

**Join a team that is changing millions of lives.** Transforming smiles, changing lives. At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...

Our Customer Service Trilingual Supervisor will provide support to customer calls from the USA. Utilize various methods to validate customer information. Assist in answering inbound calls, including customers, consumers, or trade references. Lead a Team ranging from 10- 20 agents with the responsibility to deliver business KPIs (e.g. SLA, Customer...

We are seeking a Sr. Renewals Specialist who will own and drive a portfolio of customer subscriptions to industry best in class retention rates. To be successful in this role, you need to be a highly motivated, customer-obsessed, sales-driven individual who has a passion for technology that provides significant value to our customers. You will have the...

**_ Responsibilities: _** - Collaborates with regions/WW regarding service and support planning, implementation and performance. - Leading post-sales support and driving deep strategic relationships for assigned key HP customers of significant scope and complexity at the country, region or worldwide level. - Working in a collaborative and a cohesive manner...

Basic Qualifications - Fluent in Traditional Chinese and English language in written and verbal communication - Matric or equivalent - 1+ years customer service experience - Working knowledge of Microsoft Office Applications - Ability to navigate multiple computer systems and platforms - Fluent in Traditional Chinese and English language in written and...

The world is changing fast! **VMware **is uniquely positioned to unlock opportunities for people and our planet. We provide the digital foundation for transforming business innovation. This is why you will love being a member of our leading customer-centric team and share in the success of an industry-pioneering company that embraces EPIC2 values. Our...

**About the Role**: As Customer Experience Manager for the Loyalty Team, you will take inbound requests from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business. You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make...

Lead a Team ranging from 10- 20 agents with responsibility to deliver business KPIs (e.g. SLA, Customer Experience, Quality, Efficiencies, etc). This role is responsible for all day-to-day efforts to ensure compliance on the workload and deliver exceptional results, play a collaborative role in growing and implementing standards and processes, employ...

Act as first level point of contact for escalations between customer and specialist in attempt to resolve before involving a TL. - 06 months of experience working in a call center / Bilingual environment. - Onsite - Heredia - Indefinite Contract - Benefits provided - Advanced English Tipo de puesto: Tiempo completo Salario: ₡1,00 - ₡2,00 al...

The Specialist is responsible for supporting the team responsible for sustainable growth, market differentiation and commercial strategy for LSEG's Customer and Third-Party Risk (C3PR) business. This individual will focus on the C3PR Proposition to position it for long term growth in this area through the understanding of market and competitive dynamics and...

If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team. - ** Your Role **:Specialist works providing operational support along with clerical tasks that aid the business operations. - ** Your Responsibilities**: - + Learn how to develop the processes into the...