Senior Customer Success Specialist Engineer

The Customer Success Team Leader, At Scale is responsible for leading and developing a team of Customer Success Managers to drive revenue retention and growth across business lines in the Americas. Through collaboration with internal partners, the Customer Success Team Leader helps coach the team to develop specialist knowledge and deliver at-scale...

**Job title**: Customer Care Specialist **Work Location**: Ultra Park I, La Aurora, Heredia, Costa Rica **Experience**: More than 1 year of Call Center experience **Education Qualification**: High School Completion **No of Openings**: 200+ openings **Roles and Responsibilities**: - Leverage your project product knowledge and customer service skills to...

**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

**Join a team that is changing millions of lives.** Transforming smiles, changing lives. At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...

The Customer Success Manager will be responsible for Solution/Services Adoption and Client Management including Annual Recurring Revenue/Profit Management, Growth, On-going Services Delivery Management with high customer health, low churn rate and high renewal rate. Responsible for managing overall service quality and customer relationship management...

**The Elevator Pitch: Why will you enjoy this new opportunity?** Are you passionate about learning new technology and solving complex problems for key customers? VMware has a Technical Support role for you! You will be working on the latest and best in class technology suite, becoming an expert in the industry. Our Global Support organization supports over...

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. **Our vision**:A world where everyone is free to focus on...

The Customer Success Manager will be responsible for Solution/Services Adoption and Client Management including Annual Recurring Revenue/Profit Management, Growth, On-going Services Delivery Management with high customer health, low churn rate and high renewal rate. Responsible for managing overall service quality and customer relationship management...

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

**About the Role**: As Customer Retention Specialist for the Loyalty Team, you will take inbound requests from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business. You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make...

**About the Role**: As a Customer Success Technology Administrator, you'll fill a new and exciting role working across the entire customer organization! You'll be tasked with overseeing and administering various Customer Success technology through feature implementation, continued maintenance, and future advancements. Tebra will look to you to align, drive,...

**Senior Software Engineer (Hybrid))** **Heredia, Costa Rica** SGF Global is looking for a** Senior Software Engineer,** for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelor’s degree in a related field or equivalent experience. - Confirmed experience working with mínimal supervision while leading conversations with senior...

**Senior Quality Engineer (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a Senior Quality Engineer, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelor’s degree in computer science or equivalent required. - Strong expertise in identifying the scope of automation, driving the automation test development. - Programming...

**SERVICE MANAGEMENT SENIOR SPECIALIST**: Our team in **Heredia** currently has an opening for a **Service Management Senior Specialist** Brenntag Business Services is looking for an experienced Service Delivery Senior Specialist to be part of the Americas Team. **YOUR ROLE & RESPONSIBILITIES**: - Collaborate with Service Manager and other team leaders to...

Experience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business - Experience using help desk software and remote support tools, such as Intercom or Zendesk - Experience using payment and billing software, such as Stripe Key job responsibilities - Monitor and respond to app reviews, with responses...

**About the Role**: We are looking for an experienced Training Specialist. You will be responsible for developing and delivering training that will engage our customers and empower them to successfully implement our software. **Your Area of Focus**: - Participate in the development, implementation, and evaluation of end-user training, instructor materials...

**What we’re looking for** Our Onboarding team ensures that our customers are achieving their desired outcomes and getting value from the solution. This is done by ensuring a successful onboarding period, guiding and assisting in adoption of the platform, and ultimately guiding customers towards getting the most value from their use of the company. We do...

What we’re looking for Our Onboarding team ensures that our customers are achieving their desired outcomes and getting value from the solution. This is done by ensuring a successful onboarding period, guiding and assisting in adoption of the platform, and ultimately guiding customers towards getting the most value from their use of the company. We do...

You will influence technological decision-making for business teams future data, analysis, and reporting needs. The role supports the business's daily operations inclusive of troubleshooting of data-intelligence warehouse environment and job monitoring. You will guide the business in identifying data needs and delivering mechanisms for acquiring and...