Product Support Specialist, Customer Loyalty

**Are you looking to work for a company where you can make an impact in your life as well as the lives of others? Are you looking for an opportunity to work for a rapidly growing company with room for advancement? At Support Services Group Costa Rica, 95% of leadership is hired from within. Working here, you’ll have a job that is both rewarding and...

**About the Role**: As Customer Retention Specialist for the Loyalty Team, you will take inbound requests from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business. You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make...

Full-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are...

**About the Role**: As a Loyalty Manager for the Loyalty Team, you will take inbound requests from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business. You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make outbound...

**Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

**Designation**: Customer Support Representative **Location**: Ultra Lag, Lagunilla, Heredia, Costa Rica **Walk-in Date**: 2nd and 3rd of March **Experience**: 6+ months experience as a customer service representative **Number of Positions**: 200+ **Roles and Responsibilities**: - 20%- Answers inbound phone calls from customers, quickly assesses customer...

Experience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business - Experience using help desk software and remote support tools, such as Intercom or Zendesk - Experience using payment and billing software, such as Stripe Key job responsibilities - Monitor and respond to app reviews, with responses...

Job Description: Product Portfolio Specialist Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...

Are you a curious, disruptive, digitally skilled individual who enjoys finding solutions that are much better than the status quo? Do you want to make a difference in society and help our company design a Smoke-Free Future? Are you solution oriented and creative problem solver? Do you have good communication tools, teamwork, and loves to take initiative? If...

Experience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business - Experience using help desk software and remote support tools, such as Intercom or Zendesk - Experience using payment and billing software, such as Stripe - English level C1 or equivalent Key job responsibilities - Monitor and respond...

**About the Role**: As a Customer Support Specialist you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties. **Your Area of Focus**: - Resolve client's issues and questions while working closely with our internal team and external partners - Provide a positive image to...

**About the Role**: As a Customer Support Specialist you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties. **Your Area of Focus**: - Resolve client's issues and questions while working closely with our internal team and external partners - Provide a positive image to...

**About the Role**: As a Customer Support Specialist you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties. **Your Area of Focus**: - Resolve client's issues and questions while working closely with our internal team and external partners - Provide a positive image to...

**Purpose** **Requirements**: - High school diploma - Advanced English level B2+ or higher - At least 6 months of experience in call center - Availability to work 100% on-site from Ultralag Building Lagunilla Heredia **Major tasks** - Answers inbound phone calls from customers, quickly assesses customer needs and proactively provides solutions with a high...

**Company Description** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in...

Full-time Employee Status: Regular Role Type: Hybrid Department: Product Management Schedule: Full Time Shift: Day Shift **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that...

**About the Role**: As a Product Support Representative you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties. **Your Area of Focus**: - Resolve client's issues and questions while working closely with our internal team and external partners - Provide a positive image to...

**Job title**: Customer Care Specialist **Work Location**: Ultra Park I, La Aurora, Heredia, Costa Rica **Experience**: More than 1 year of Call Center experience **Education Qualification**: High School Completion **No of Openings**: 200+ openings **Roles and Responsibilities**: - Leverage your project product knowledge and customer service skills to...

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. **Our vision**:A world where everyone is free to focus on...

The Product Content Specialist syndicates all product data, support documentation, product images, and additional attributes using the Admin database and other proprietary tools. S/he works closely with the merchandising team to prioritize new product adds and updates to existing products in order to optimize...