Specialist, Customer Support

**About the Role**: The Customer Loyalty Specialist will assist the Tebra Loyalty Team in day-to-day operations as it relates to retaining our existing customer base and processing customer cancellation requests, deactivations and handling non-payment/collections outreach. You will work closely alongside the Customer Loyalty team in addressing inbound...

Experience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business - Experience using help desk software and remote support tools, such as Intercom or Zendesk - Experience using payment and billing software, such as Stripe Key job responsibilities - Monitor and respond to app reviews, with responses...

Experience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business - Experience using help desk software and remote support tools, such as Intercom or Zendesk - Experience using payment and billing software, such as Stripe - English level C1 or equivalent Key job responsibilities - Monitor and respond...

Bachelor’s Degree - 1+ years customer service experience - Working knowledge of Microsoft Office Applications - Ability to navigate multiple computer systems and platforms - Strong attention to detail - Excellent English and Arabic written and verbal communication skills - Experience in identifying opportunities to simplify and/or automate complex...

High School Diploma or equivalent in your country - Proven English verbal and written fluency skills. - Demonstrated verbal and written communication skills with external/internal teams - Proven ability to understand complex issues - Ability to navigate through multiple web tools - Basic Microsoft Outlook, Excel and Word understanding and usage - Schedule...

High School Diploma or equivalent in your country - Proven English verbal and written fluency skills. - Demonstrated verbal and written communication skills with external/internal teams - Proven ability to understand complex issues - Ability to navigate through multiple web tools - Basic Microsoft Outlook, Excel and Word understanding and usage - Schedule...

Basic Qualifications - Fluent in Traditional Chinese and English language in written and verbal communication - Matric or equivalent - 1+ years customer service experience - Working knowledge of Microsoft Office Applications - Ability to navigate multiple computer systems and platforms - Fluent in Traditional Chinese and English language in written and...

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. **Our vision**:A world where everyone is free to focus on...

The Credit & Collections Customer Care Specialist is responsible for receiving and responding to inbound call inquiries from Sysco Customers, Sales Representatives and other customer representatives. Specialists are responsible to answer customer inquiries and/or resolve issues. When necessary escalate tasks to the relevant party. The specialist needs to be...

Would you like to be part of DHL IT Services?** **Our Solution Support team is looking for a new team member. As a Senior Application Support Specialist you will provide on-site, on-call support activities for Customer Service Module of ServiceNow Application and ensure that all agreed targets, SLA's and Metrics are met. **What you will do**: - Prioritize...

**About the Role**: As Customer Retention Specialist for the Loyalty Team, you will take inbound requests from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business. You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make...

**About the Role**: The Customer Support Supervisor is responsible for running the day-to-day Customer Support operations of Patient Pop's individual team. **Your Area of Focus**: - Oversee a team of up to 15 Customer Support Reps - Supervise, coach, motivate, and develop the Customer Support Representatives - Drive achievement of corporate and Support...

**About the Role**: The Customer Support Supervisor is responsible for running the day-to-day Customer Support operations of Patient Pop's individual team. **Your Area of Focus**: - Oversee a team of up to 15 Customer Support Reps - Supervise, coach, motivate, and develop the Customer Support Representatives - Drive achievement of corporate and Support...

**About the role**: - You as an Application Support Specialist will provide 2nd level support for a Business-Critical Applications **Infor System 21** for the **DHL DGFF** division (100+ countries across the globe). This requires technical abilities to ensure that customer inquiries and issues are resolved within the Service Level Agreement targets. As a...

First Factory is looking for a highly capable IT Support Specialist to provide technical assistance to our staff and assist the company in maturing our security protocols. To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment. As First Factory’s IT...

Partner Support Specialist This role has been designated as ‘Office’, which means you will primarily work from an HPE office.Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. You will work independently while using...

Our global Unified Communication and Collaboration team is looking for a new team member! Unified Communication and Collaboration team is part of DPDL ITS Digital Workspace Services - Collaboration department. This role is Senior Support Specialist and includes work on build activities and various projects, proactive & reactive support, managing the daily...

The Sr. Specialist, Marketing role will be responsible for ensuring the Customer & Third-Party Risk marketing strategy of LSEG is activated with maximum impact and relevance to our customers and accounts in their respective markets, through design and delivery of end-to-end tactical marketing programs. Key responsibilities: - Partner with Marketing, Sales...

**Role Title**: System Support Specialist** **Business Unit**: IT Services** **Role Purpose**: This role will work within Build and Run Operations - Identity & Access Management team and will be primarily managing the daily operations of the Main Directory Services and Cloud Identity service. The services within Main Directory Services include Microsoft...

Application Support Specialist - SAP FI/CO Our SAP team provides both run (support) and build (projects) services for DPDHL customers around the globe. We add value and deliver high quality by utilizing our expertise in SAP modules (FI/CO/AM/MM and more) and related non-SAP technologies (Coupa, Invoicetrack). This gives us the ability to cover whole...