Product Support Specialist, Ascend Analytics

hace 4 semanas


Heredia, Costa Rica Experian A tiempo completo

Company Description

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

**Job Description**:
You should be comfortable and excited to collaborate with a broad array of internal stakeholders including other members of our world-class Product team, Sales, Legal, Compliance, Marketing, Fulfillment, and our Executive Team.

Responsibilities Include:

- Actively provide strong product and market support to Product, Marketing, Sales and Operations teams to help drive revenue growth in the North American market
- Support product enhancements and go-to market plans to drive market input into creation and on-going development of product enhancements or new products and services.
- Support the development and planning of product strategies, including go to market activities and product development roadmaps by using a product management and marketing methodology
- Support sales engagements by providing product demonstrations and participating in sales presentations when needed
- Provide support to Product team and drive product messaging and positioning
- Develop sales training and client facing materials based on how Experian can solve client issues and market challenges
- Consult on and design compliant solutions that meet clients' needs and work with implementation teams to ensure successful delivery
- Aid in presenting proposed solutions that deviate from business policy to risk committee.
- Collaborate with Legal and Compliance to assess risk, develop controls, and present requests to executive stakeholders for approval
- Support Product team to manage and improve business operational procedures working with product managers and other internal stakeholders
- Manage and maintain external and internal facing marketing product documentation
- Ensure product libraries are current relative to product collateral
- Support Product team to research billing/invoice requests and revenue tracking monthly
- Manage implementation of custom Text for Credit solutions. Write user stories, lead grooming/scrum meetings with development team, analyze product deficiencies, work with design team on UX/UI, and manage User Acceptance Testing (UAT)

**Qualifications**:
Qualifications:

- 2-4+ years of experience in product management or product development in B2B (business to business) or B2C (business to consumer) products or companies
- Solid understanding of Financial Services industry (credit experience is preferred)
- Must have strong communication skills and be able to interface with business, analytics, operations, systems and marketing personnel
- High sense of urgency and ability to work well in and navigate a matrix environment
- Experience managing projects and multiple stakeholders
- Detail-oriented with strong problem-solving skills
- Resourceful and creative thinker
- Strong skills with PowerPoint, Excel, Word required; experience with Vizio and Salesforce a plus.
- A bachelor’s degree required

Additional Information

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

LI-ML2

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_. _We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish - and we’re not done.

We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action

The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.

Find out what is like to work for Experian a



  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Home Department: Sales & Business Development Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Product Management Schedule: Full Time Shift: Day Shift **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are...

  • Data Analytics

    hace 2 semanas


    Heredia, Costa Rica Bayer A tiempo completo

    **Data Analytics & Performance Specialist** **TASKS AND RESPONSIBILITIES** - Data Modeling: Design and develop robust and scalable Power BI data models that accurately represent the underlying e-commerce data. Optimize data models for performance and efficiency. - Report Development: Create advanced Power BI reports and dashboards tailored to the specific...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description: Product Portfolio Specialist Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...

  • Data Analyst

    hace 3 semanas


    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **What we’d like to see in you**: - A vision for ingraining analytics into an organization’s decision making process - Ability to translate business needs/questions into technical requirements for a data product (e.g., BI dashboard, daily report,...


  • Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...


  • Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: The Customer Loyalty Specialist will assist the Tebra Loyalty Team in day-to-day operations as it relates to retaining our existing customer base and processing customer cancellation requests, deactivations and handling non-payment/collections outreach. You will work closely alongside the Customer Loyalty team in addressing inbound...


  • Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor's Degree in Risk Management, Business, Statistics, Computer Science, or any other quantitative field from an accredited institution. - 3-5 years of relevant professional experience in Risk Management, Fraud Investigations Analytics, Business Intelligence, or a Data Science. - Advanced English skills, including excellent business writing. -...


  • Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor's Degree in Risk Management, Business, Statistics, Computer Science, or any other quantitative field from an accredited institution. - 3-5 years of relevant professional experience in Risk Management, Fraud Investigations Analytics, Business Intelligence, or a Data Science. - Advanced English skills, including excellent business writing. -...


  • Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    The Product Content Specialist syndicates all product data, support documentation, product images, and additional attributes using the Admin database and other proprietary tools. S/he works closely with the merchandising team to prioritize new product adds and updates to existing products in order to optimize...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles. Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. ...

  • Manager-bi & Analytics

    hace 2 meses


    Heredia, Costa Rica Moody's A tiempo completo

    *** **Functional Responsibilities**: - Lead the assessment of the current state of a process that requires an analytics solution. - Lead the documentation business and technical requirements for analytics solutions. - Support the creation of highly sophisticated analytics solutions to support key business decisions, ensuring quality and accuracy of...

  • Product Specialist

    hace 1 mes


    Heredia, Costa Rica Huntsman A tiempo completo

    Description : Product Specialist (San José, Costa Rica) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more...

  • Product Specialist

    hace 4 semanas


    Heredia, Costa Rica Huntsman A tiempo completo

    Description : Product Specialist (San José, Costa Rica) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more...

  • Junior Product Manager

    hace 2 semanas


    Heredia, Costa Rica Encora A tiempo completo

    **Our company**: Encora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We count with 16 global offices and 25 innovation labs. Our Software...


  • Heredia, Costa Rica Brenntag A tiempo completo

    **SERVICE MANAGEMENT SENIOR SPECIALIST**: Our team in **Heredia** currently has an opening for a **Service Management Senior Specialist** Brenntag Business Services is looking for an experienced Service Delivery Senior Specialist to be part of the Americas Team. **YOUR ROLE & RESPONSIBILITIES**: - Collaborate with Service Manager and other team leaders to...