Latam HR Connect Specialist Senior

hace 5 meses


Heredia, Costa Rica Citi A tiempo completo

**Responsibilities**:
Provide customer solutions with seamless delivery of service and solve employee’s inquiries by answering calls, cases, and chats in a contact center environment. Required to solve problems and investigate/resolve a wide variety of general inquiries that include gathering additional information, setting expectations, and working with the specialists when needed to fulfill the requests.

**Requirements**:

- English level: Intermediate
- High school diploma required
- MS Office (Excel, Power Point, Word, Outlook)
- Analytical and problem-solving skills.
- Consistently demonstrates clear written and verbal communication skills
- Adaptable to change
- Managing Diversity & Cross-Cultural Understanding
- Teamwork

**Desirable**:

- Portuguese
- Customer service previous experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Human Resources
- **Job Family**:
HR Advisors & Generalist
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting



  • Heredia, Costa Rica DHL A tiempo completo

    Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969. With over 550,000 employees, we connect people, improving their lives. **Discover the spirit of DHL EXPRESS and make your next career move today!** Career...

  • HR Generalist

    hace 5 meses


    Heredia, Costa Rica Citi A tiempo completo

    HR Connect NAM Inquiry Management Specialist is an entry-level position responsible for providing operations support services, including but not limited to; customer support to employees and managers on HR related topics: total rewards, compensation, benefits, learning, HR systems direct access, etc. Additionally, the HR Connect NAM Inquiry Management...

  • HR Specialist Senior

    hace 6 meses


    Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Specialist Senior is an entry level position responsible for contributing to the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to assist in providing a broad range of HR services to client groups within Citi. **Responsibilities**: - Identify opportunities to...

  • HR Specialist Senior

    hace 6 meses


    Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Specialist Senior is an entry level position responsible for contributing to the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to assist in providing a broad range of HR services to client groups within Citi. **Responsibilities**: - Identify opportunities to...

  • People Connect Lead

    hace 5 meses


    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **The Department / Team** The People Team's mission is to power Moody's growth with exceptional talent developed through impactful insights, processes, and experiences in an inclusive community where people want to come and stay. **The Role**: The...

  • HR Connect Latam

    hace 6 meses


    Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: Constant monitoring of work volumes to achieve operational metric targets by managing and balance incoming workload with available staff. Provide effective assistance in escalations and root cause analysis based on data analytics and ensure timely and comprehensive visibility of issues and incidents to management. Work closely with...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for...

  • HR Generalist

    hace 6 meses


    Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Generalist is an entry level position responsible for contributing to the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to assist in providing a broad range of HR services to client groups Citi. **Responsibilities**: - Resolve employee concerns in a timely and...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **The Role / Summary**: The People Services & Solutions Americas Hub Associate provides seamless customer experience for Moody’s employees within the Americas. The Americas Hub Associate serves as the initial owner and resolution provider for basic...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **The Role / Summary**: The People Services & Solutions Americas Hub Associate provides seamless customer experience for Moody’s employees within the Americas. The Americas Hub Associate serves as the initial owner and resolution provider for basic...

  • HR Rewards Specialist

    hace 5 meses


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The primary purpose of this role is to act as the first point of contact for an employee or manager contacting the HR service center. Answers general questions regarding portal navigation and Total Rewards policies and procedures, referring to an online knowledge base for information and guidance. Perform administrative tasks in support of Total...


  • Heredia, Costa Rica Moody's A tiempo completo

    At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. **The Role / Summary**: The People...


  • Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - Assist the Business in key policy adherence and monitoring. - Keep Management aware of the risk and control environment of the Business through continuous and open communication, buy preparing and host Business Risk Committee meetings with Senior Management to present and follow-up on issues, concerns and corrective action plans. -...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are...

  • HR Analyst

    hace 6 meses


    Heredia, Costa Rica GRUPO STT A tiempo completo

    **Responsibilities**: Deliver first line and second line of support for HR inquiries across the spectrum of the employee lifecycle from new hires to employees leaving the business Perform accurate filing and execution of transactions for general HR data processing in support of HR functions Achieve stated performance measures and adhere to established...

  • HR Generalist Senior

    hace 6 meses


    Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Generalist Senior is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi. **Responsibilities**: - Deliver HR services and build capabilities to...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...

  • HR Services Specialist

    hace 6 meses


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: **Responsibilities**: - Maintain a polite, helpful, and professional manner always. - Provide superior customer service when responding to HR questions regarding payroll, policy, compliance, and other HR inquiries across the organization. - Assist global HR Service partners with complicated or sensitive tasks, providing knowledge transfer where...