Business Analyst Ii, Pxt Screening Services

hace 3 semanas

San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

3+ years relevant experience in business analysis
- 3+ years experience with AWS QuickSight, SQL, ETL and/or Excel
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- 3+ years of experience working on projects involving multiple stakeholders.
- 3+ years of demonstrated proficiency analyzing data, creating dashboard and business reports using AWS QuickSight.
- Proven experience writing scripts using AWS QuickSight, SQL, extracting and analyzing the data to provide precise reports to stakeholders.
- Demonstrated ability to consistently maintain a high level of integrity and discretion to handle confidential information.
- Proven superb customer service to the leadership team and other key stakeholders
- Demonstrated written and verbal communication skills
- Proven ability to present complex information in a clear and concise manner to executives.

Job summary
Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods. A Business Analyst for our team will synthesize data into tangible and actionable insights. They will understand the business needs beyond data reporting, and use data to solve the root cause of business issues. They will be a thought-leader and a solution-oriented individual contributor.

Key job responsibilities
- Translate complex or ambiguous business problem statements into analysis requirements
- Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes
- Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes
- Define analytical approach; review and vet analytical approach with stakeholders
- Proactively and independently work with stakeholders to construct use cases and associated standardized outputs
- Scale data processes and reports; write queries; lead work with data engineering for full-scale automation
- Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis
- Work with a variety of data sources, including internal and external sources
- Pull data using efficient query development that requires less post processing
- Have the capability to handle large data sets in analysis through the use of additional tools
- Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing
- Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved
- Communicate complex analytical insights and business implications effectively
- Actively manage the timeline and deliverables of projects, focusing on interactions in the team
- Communicate roadblocks to stakeholders and propose solutions
- Represent team on medium-size analytical projects in own organization and effectively communicate across teams

About the team
Who we are and what makes someone successful on our team

Key to success on our team is the ability to be flexible, to learn from mistakes (Learn and be Curious), the willingness to be “the voice” for their space (Ownership - we take responsibility), to fully engage with our internal customers as well as with our own team as both a participant and a leader (Earns Trust). The success equation also involves hard work, resilience, self-awareness, a willingness to be coached, to be willing to challenge the status quo and to be comfortable with being uncomfortable adopt a mindset of moving from Reactive -> to Pro-Active -> to Anticipatory. Our team is direct without being rude, authentic and transparent. We embrace the idea of Day 1; we believe in collective success. There are no walls on our team.
- Analytical mind set and ability to see the big picture and influence others.
- Strong oral, written and presentation skills combined with the ability to lead group discussions and explaining complex solutions.
- Working knowledge of Python

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