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Employee Relations Group Manager

hace 3 meses


San Francisco, Heredia, Costa Rica Citigroup A tiempo completo

The SVP Employee Relations Group Manager is an experienced manager who manages a team of

Employee Relations Lead investigators. The Manager provides oversight of the investigators, including

their planning, interviews, e-discovery, documentation review, and report writing, relating primarily to

matters of discrimination, harassment, and retaliation. The Manager is also responsible as a point of

escalation to resolve issues, is responsible for coaching and career development of team members and

participates in leading and other strategic efforts for the team.

Responsibilities:

  • Manage a team of investigators who address HR related concerns raised through the Ethics Office and other channels, primarily including those of discrimination, harassment and retaliation
  • Determine appropriate resolution of all issues, including assessing severity in accordance with policies and procedures
  • Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security and Investigative Services
  • Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
  • Facilitate Disciplinary Panel meetings in accordance with policies and procedures and as applicable in drafting of final warnings

Qualifications:

  • 10+ years of experience, including 4+ years of people management with experience managing ER/HR investigators preferred
  • Strong knowledge of end-to-end investigation process and protocols
  • Knowledge of employment policies, practices and employment law and regulations
  • Demonstrated management and leadership skills, including feedback, coaching and guidance of others
  • Possess ability to influence others and proven ability to build solid relationships at all levels and influence collaborative outcomes, and particularly facilitation skills
  • Excellent verbal communication and writing skills
  • Self-motivated and with excellent attention to detail and accuracy
  • Strong analytical and organizational skills
  • Consistent demonstration of ownership and accountability (driven to "do the right thing")
  • Ability to work well in a fast-paced, team-oriented, intense environment, and across multiple time zones

Education:

  • Bachelor's/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties


Job Family Group:

Human Resources


Job Family:

Employee Relations


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ) .

View the "EEO is the Law ) " poster. View the EEO is the Law Supplement ) .

View the EEO Policy Statement ) .

View the Pay Transparency Posting )

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.