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Employee Relations Group Manager
hace 3 meses
The SVP Employee Relations Group Manager is an experienced manager who manages a team of
Employee Relations Lead investigators. The Manager provides oversight of the investigators, including
their planning, interviews, e-discovery, documentation review, and report writing, relating primarily to
matters of discrimination, harassment, and retaliation. The Manager is also responsible as a point of
escalation to resolve issues, is responsible for coaching and career development of team members and
participates in leading and other strategic efforts for the team.
Responsibilities:
- Manage a team of investigators who address HR related concerns raised through the Ethics Office and other channels, primarily including those of discrimination, harassment and retaliation
- Determine appropriate resolution of all issues, including assessing severity in accordance with policies and procedures
- Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security and Investigative Services
- Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Facilitate Disciplinary Panel meetings in accordance with policies and procedures and as applicable in drafting of final warnings
Qualifications:
- 10+ years of experience, including 4+ years of people management with experience managing ER/HR investigators preferred
- Strong knowledge of end-to-end investigation process and protocols
- Knowledge of employment policies, practices and employment law and regulations
- Demonstrated management and leadership skills, including feedback, coaching and guidance of others
- Possess ability to influence others and proven ability to build solid relationships at all levels and influence collaborative outcomes, and particularly facilitation skills
- Excellent verbal communication and writing skills
- Self-motivated and with excellent attention to detail and accuracy
- Strong analytical and organizational skills
- Consistent demonstration of ownership and accountability (driven to "do the right thing")
- Ability to work well in a fast-paced, team-oriented, intense environment, and across multiple time zones
Education:
- Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties
Job Family Group:
Human Resources
Job Family:
Employee Relations
Time Type:
Full time
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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.