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Inside Account Manager

hace 4 meses


San José, San José, Costa Rica Tech Data Costa Rica A tiempo completo

Position Responsibilities:

  • Owns daily contact with identified accounts and drives revenues/margins for organizational profitability
  • Handles complex customer issues with minimal supervision
  • Leverages TD executives for support
Key Duties & Responsibilities:
  • Proactively manages accounts by evaluating product mix and profitability
  • Makes adjustments to meet TD profitability objectives
  • Identifies opportunities to sell TD's full portfolio of products and services
  • Develops strategic business plans and presents effectively to TD management
  • Provide team direction on KPI performance, company directives, and vendor initiatives on a daily basis
  • Acts as a change agent and subject matter expert among supporting departments
  • Manages advanced sales calls, provides product information, and builds customer relationships
  • Assists in resolving complex customer problems
  • Helps resellers get best pricing through alliances with internal TD departments
  • Requires high level of interpersonal and collaborative skills
  • Identifies, develops, and implements business opportunities through customer interactions
  • Creates business plans to uncover new opportunities and increase sales and profits
  • Represents TD SYNNEX professionally in daily interactions with business partners and customers
  • Attends and represents TD SYNNEX at business partner events
  • Completes additional assigned duties as necessary
  • Meets attendance and punctuality standards
Qualifications & Required Skills:
  • Able to analyze and recommend appropriate courses of action
  • Diplomatic in handling calls for Management
  • Coaches others in skill development
  • Works well under stress and pressure
  • Displays assertiveness and self-confidence
  • Facilitates group interactions effectively
  • Identifies needs and develops action plans
  • Negotiates skillfully and closes transactions effectively
  • Prepares and analyzes reports and business correspondence
  • Employs leadership, organizational, and time management skills
  • Avoids win/loss situations and resolves conflicts productively
  • Analyzes and resolves complex issues promptly
  • Maintains confidentiality of sensitive information

What's In It For You?

  • Elective Benefits: Tailored programs to your country and lifestyle
  • Grow Your Career: Formal programs on leadership, professional development, and on-demand courses
  • Elevate Your Well-Being: Boost financial, physical, and mental well-being through seminars and events
  • Diversity, Equity & Inclusion: Valuing every voice for success, join in celebrating global diversity
  • Global Network: Connect with new co-workers through onboarding
  • Community Engagement: Participate in peer-led inclusive activities and social initiatives

Not all requirements met? Apply anyway

Shyft Global Services at TD SYNNEX promotes diversity, equity, and inclusion. Join us if excited about working and believe you're a good fit. An equal opportunity employer, building a diverse team empowering various backgrounds and skills.