Customer Retention Specialist

Customer Retention RepresentativePosted On:Apr 12, 2023Location: Heredia, Heredia, CRCompany:Qualfonpersuading customers to continue using the company's service.In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business.OUR MISSION:Qualfon is...

About the Role:The Customer Loyalty Specialist will assist the Tebra Loyalty Team in day-to-day operations as it relates to retaining our existing customer base and processing customer cancellation requests, deactivations and handling non-payment/collections outreach. You will work closely alongside the Customer Loyalty team in addressing inbound customer...

Job title: Customer Care SpecialistWork Location: Ultra Park I, La Aurora, Heredia, Costa RicaExperience: More than 1 year of Call Center experienceEducation Qualification: High School CompletionNo of Openings: 200+ openingsRoles and Responsibilities: Leverage your project product knowledge and customer service skills to answer incoming calls, chats, and/or...

Primary Areas of Responsibility Responsible for making decisions to release orders/accounts, note in the system why they made the decision on the release and held accountable to comply with all required validation steps. Collect payment information and validate past performance history for trade customers. Update customer's log in the system Disposition...

BCD Meetings & Events: Data Specialist (Data Entry)About Us:At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion...

Experience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business Experience using help desk software and remote support tools, such as Intercom or Zendesk Experience using payment and billing software, such as StripeKey job responsibilities Monitor and respond to app reviews, with responses being...

About the Role:We are looking for an experienced Training Specialist. You will be responsible for developing and delivering training that will engage our customers and empower them to successfully implement our software.Your Area of Focus: Participate in the development, implementation, and evaluation of enduser training, instructor materials and customized...

Experience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business Experience using help desk software and remote support tools, such as Intercom or Zendesk Experience using payment and billing software, such as Stripe English level C1 or equivalentKey job responsibilities Monitor and respond to app...

Join a team that is changing millions of lives.Transforming smiles, changing lives.At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost...

Lead a Team ranging from agents with responsibility to deliver business KPIs (e.g. SLA, Customer Experience, Quality, Efficiencies, etc). This role is responsible for all day-to-day efforts to ensure compliance on the workload and deliver exceptional results, play a collaborative role in growing and implementing standards and processes, employ prudence and...

Act as first level point of contact for escalations between customer and specialist in attempt to resolve before involving a TL. 06 months of experience working in a call center / Bilingual environment. Onsite Heredia Indefinite Contract Benefits provided Advanced EnglishTipo de puesto: Tiempo completoSalario: ₡1,00 - ₡2,00 al mesPregunta(s) de...

The Specialist is responsible for supporting the team responsible for sustainable growth, market differentiation and commercial strategy for LSEG's Customer and Third-Party Risk (C3PR) business. This individual will focus on the C3PR Proposition to position it for long term growth in this area through the understanding of market and competitive dynamics and...

If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team.- Your Role :Specialist works providing operational support along with clerical tasks that aid the business operations.- Your Responsibilities:- + Learn how to develop the processes into the company system,...

The Elevator Pitch: Why will you enjoy this new opportunity?Are you passionate about partnering with IT practitioners, developers, leaders, and executives at globally recognized companies to solve real problems?Do you already possess strong business acumen and technical skills and could come up to speed quickly on VMware's latest solutions?Does helping...

Company Description About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've...

Company Description**Responsibilities: - Investigate and problem solve for patients experiencing escalated issues such as disadvantaged or complex access, savings card/copay card challenges or non-preferred formulary issues. Where necessary, complete a benefit investigation, contact the HCP and/or patient or potentially the filling pharmacy or payor. Quickly...

About the Role:As Customer Experience Manager for the Loyalty Team, you will take inbound requests from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business. You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make...

Tebra only initiates contact with candidates via email from an official Tebra email address , , or ) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.About the...

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe? And the more we connect, the better life on Earth becomes. And we reward and...

Full-timeEmployee Status: RegularRole Type: HybridDepartment: Human ResourcesSchedule: Full TimeCompany Description:Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and...