Product Support Specialist, Customer Loyalty

Designation: Customer Support RepresentativeLocation: Ultra Lag, Lagunilla, Heredia, Costa RicaWalk-in Date: 2nd and 3rd of MarchExperience: 6+ months experience as a customer service representativeNumber of Positions: 200+Roles and Responsibilities: 20% Answers inbound phone calls from customers, quickly assesses customer needs and proactively provides...

Company Description About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've...

About the Role:As Customer Retention Specialist for the Loyalty Team, you will take inbound requests from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business. You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make...

Experience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business Experience using help desk software and remote support tools, such as Intercom or Zendesk Experience using payment and billing software, such as StripeKey job responsibilities Monitor and respond to app reviews, with responses being...

Experience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business Experience using help desk software and remote support tools, such as Intercom or Zendesk Experience using payment and billing software, such as Stripe English level C1 or equivalentKey job responsibilities Monitor and respond to app...

About the Role:As a Product Support Representative you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties.Your Area of Focus: Resolve client's issues and questions while working closely with our internal team and external partners Provide a positive image to customers by...

Job title: Customer Care SpecialistWork Location: Ultra Park I, La Aurora, Heredia, Costa RicaExperience: More than 1 year of Call Center experienceEducation Qualification: High School CompletionNo of Openings: 200+ openingsRoles and Responsibilities: Leverage your project product knowledge and customer service skills to answer incoming calls, chats, and/or...

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe? And the more we connect, the better life on Earth becomes. And we reward and...

Application Support Specialist - SAP FI/COOur SAP team provides both run (support) and build (projects) services for DPDHL customers around the globe.We add value and deliver high quality by utilizing our expertise in SAP modules (FI/CO/AM/MM and more) and related non-SAP technologies (Coupa, Invoicetrack). This gives us the ability to cover whole product...

The Specialist is responsible for supporting the team responsible for sustainable growth, market differentiation and commercial strategy for LSEG's Customer and Third-Party Risk (C3PR) business. This individual will focus on the C3PR Proposition to position it for long term growth in this area through the understanding of market and competitive dynamics and...

Job Description Experian's Financial Service and Data business is in search of a Senior Product Operations specialist to be part of our team. As a key player, you will collaborate with a diverse leadership team to oversee a range of projects and enhance operational efficiencies for the Financial Services and Data product teams. Responsibilities: ...

Designation: Customer Support Representative - French, Spanish and EnglishLocation: Ultra Park 1, Heredia Costa RicaExperience: 6 -24 monthsRoles and Responsibilities: Handle incoming calls and process/complete tasks identified in cases received through the CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority...

Join a team that is changing millions of lives.Transforming smiles, changing lives.At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost...

#WeAreTradeStationWho We Are: TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for...

Tebra only initiates contact with candidates via email from an official Tebra email address , , or ) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.About the...

About the Role:As Customer Experience Manager for the Loyalty Team, you will take inbound requests from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business. You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make...

Smarsh seeks a Sr. Technical Support Engineer to provide high touch support to our biggest and best customers.What will you do?: Provide frontline support role for Enterprise products or Backline support role for Saashosted solutions or Enterprise products. Works on assignments that are complex in nature where independent action and high degree of initiative...

Primary Areas of Responsibility Responsible for making decisions to release orders/accounts, note in the system why they made the decision on the release and held accountable to comply with all required validation steps. Collect payment information and validate past performance history for trade customers. Update customer's log in the system Disposition...

Tebra only initiates contact with candidates via email from an official Tebra email address , , or ) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.About the...

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote...