Customer Retention Representative

About the Role:As Customer Retention Specialist for the Loyalty Team, you will take inbound requests from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business. You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make...

Designation: Customer Support RepresentativeLocation: Ultra Lag, Lagunilla, Heredia, Costa RicaWalk-in Date: 2nd and 3rd of MarchExperience: 6+ months experience as a customer service representativeNumber of Positions: 200+Roles and Responsibilities: 20% Answers inbound phone calls from customers, quickly assesses customer needs and proactively provides...

We are currently seeking experienced Customer service Representatives to join our dynamic team. If you have a minimum of 6 months of experience in call centers and possess excellent communication and problem-solving skills, this opportunity is for you. As a Customer service Representative, you will play a crucial role in providing exceptional customer...

OTSIObject Technology Solutions, Inc) has an immediate opening for a Customer Service Representative ICUSTOMER SERVICE REPRESENTATIVE I (REMOTE/HYBRID)MAJOR RESPONSIBILITES: Licensing Customer Support Experience Customer Support (basic technical support at least). Technology support industry.SKILLS AND ABILITIES REQUIRED: Knowledge on Phone and CRM...

We are continually looking for the best talent to join our amazing teams. This is a pipeline requisition for potential future openings. It does not indicate that a job opening currently exists at NI for this position. So, you might not hear from us right away. The Customer Service Representative will be part of our Americas Shared Services Center in Costa...

Designation: Customer Support Representative - French, Spanish and EnglishLocation: Ultra Park 1, Heredia Costa RicaExperience: 6 -24 monthsRoles and Responsibilities: Handle incoming calls and process/complete tasks identified in cases received through the CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority...

Job title: Retail Customer Service RepresentativeWork Location: Heredia, Costa RicaExperience: 6 months to 1 yearEducation Qualification: High School DiplomaNumber of Openings: 150+Roles and Responsibilities: Help customers with purchase issues, payment methods, and general issues that they might face with the client's productsRequired Skills & Desired...

We're looking for top talent!At Cognizant, we have a fantastic opportunity for you to join one of the leading companies in the global digital sector. We're a Great Place To Work that values innovative thinkers and offers a vibrant and progressive work environment. Our inclusive culture fosters diverse perspectives, providing avenues for career growth and...

Position Summary:Responsibilities:This position is responsible for, but not limited to, the following:Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs. Sets up new accounts and maintains customer master data in SAP. Answers incoming interactions from Straumann, Neodent,...

Position Summary:This position supports customers by answering technical questions and processing orders via phone, fax, email, and internet. This is a call center position in a busy and complex dental healthcare market. This role is based onsite situated in our Heredia offices.Job Responsibilities:This position is responsible for, but not limited to, the...

Position Summary:This position supports customers by answering technical questions and processing orders via phone, fax, email, and internet. This is a call center position in a busy and complex dental healthcare market. This role is based onsite situated in our Heredia offices.Job Responsibilities:This position is responsible for, but not limited to, the...

We're hiring At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities...

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Our Global Consumer Care representative will provide support to customer calls from the USA. Utilize various methods to validate customer...

Training schedule is 7am-4pm Monday through Friday. The paid training is for two weeks. After training the schedule will vary between 7am-10:00pm for a total of 35 hours a week.ResponsibilitiesAs an Account Representative, you will be representing many of the Top Banks and financial services companies in the Nation. Learning how to generate direct customer...

Position SummaryThe Education Support Representative is responsible for working in conjunction with the various team members of the Education Department as the primary individual responsible for providing education support. The Education Department is very fast paced and each Education Support Representive is responsible for coordinating with the education...

Position SummaryThe Education Support Representative is the key individual for education support in a fast-paced environment, collaborating with the Education Department team and focusing on assisting French-speaking customers in Canada. Responsibilities include providing technical support and customer service for education offerings. Ideal candidates are...

RESPONSIBILITIES: This position will be for front line or back office, depending on the level of expertise. Understand and interact with a variety of NI departments, processes, and applications to support customer needs. Support sales opportunity management for broad-based customers by fulfilling customer requests or escalating to the right path as...

Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction. Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsell products and...

PURPOSE:Customer Service Agent is responsible for providing effective customer service forall customers by using knowledge of company products and services. This includes assistingwith inquiries, orders, account management, and handling customer complaints via phone,Core functions:service (inbound and outbound calls) Resolve product or service problems by...