Customer Service Representative

hace 6 días


San Antonio, Belén, Costa Rica Bill Gosling Outsourcing A tiempo completo $900 - $950 al mes
Exciting Career Opportunity at Bill Gosling Outsourcing

We are seeking a highly skilled Customer Service Representative to join our team in Heredia, Costa Rica.

This is an excellent opportunity for individuals who enjoy engaging with customers and possess strong communication skills. As a Customer Service Representative, your primary responsibilities will include:

Main Responsibilities

  • Initiate and receive calls to facilitate payment arrangements.
  • Negotiate terms and discuss payment plans as needed.
  • Evaluate customer account details to address inquiries effectively.
  • Resolve customer concerns and objections.
  • Update account information and ensure customer satisfaction through various channels.

Requirements

  • Previous experience in Customer Service is an advantage.
  • Strong English skills (CEFR B2 / 85% or above).
  • High school diploma or equivalent is preferred.

What We Offer

  • A competitive initial salary of $900, increasing to $950 after the first month.
  • Monthly bonuses up to $300 based on performance.
  • Paid time off for birthdays.
  • Paid leave for marriage and bereavement (3 days each).
  • Access to free counseling services.
  • Complimentary transportation.
  • Annual salary increase based on performance.
  • Dental coverage.
  • Collaboration with SmartFit for fitness benefits.
  • Exclusive employee discounts on restaurants, hotels, and travel.
  • Complimentary parking for all staff.
  • A dynamic work environment fostering learning and growth.
  • Pathways for internal promotions within the organization.


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