Payment Collection Specialist

hace 1 mes


San Antonio, Belén, Costa Rica Bill Gosling Outsourcing A tiempo completo $900 - $950 al mes
Career Opportunities in Payment Collections at Bill Gosling Outsourcing

We invite applications for a Payment Collection Specialist position in our modern office in Heredia, Costa Rica.

This role is ideal for individuals with excellent communication skills and experience in customer service. As a Payment Collection Specialist, you will be responsible for:

Main Responsibilities

  • Facilitating payment arrangements through phone calls.
  • Negotiating payment plans and discussing terms with customers.
  • Evaluating customer account details to address inquiries efficiently.
  • Resolving customer concerns and objections.
  • Ensuring customer satisfaction by updating account information through various channels.

Requirements

  • Experience in Customer Service is an asset.
  • Strong English skills (CEFR B2 / 85% or above).
  • High school diploma or equivalent is preferred.

Benefits and Compensation

  • An attractive initial salary of $900, increasing to $950 after the first month.
  • Performance-based bonuses up to $300 per month.
  • Paid time off for special occasions.
  • Paid leave for important life events (3 days each).
  • Free access to counseling services.
  • Complimentary transportation to and from work.
  • Annual salary increase based on performance.
  • Dental coverage for employees and their families.
  • Partnership with SmartFit for fitness benefits.
  • Exclusive employee discounts on dining, accommodations, and travel.
  • Complimentary parking for all staff members.
  • A stimulating work environment that encourages growth and development.
  • Opportunities for internal promotions within the organization.


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