Financial Services Specialist

hace 9 horas


San Antonio, Belén, Costa Rica Bill Gosling Outsourcing A tiempo completo $900 - $950 al mes

Salary Details:

The initial salary for this role is $900, increasing to $950 after the first month, with the possibility of a monthly bonus up to $300. Additionally, we offer performance-based bonuses, paid time off for birthdays, paid leave for marriage and bereavement, access to free counseling services, complimentary transportation, annual salary increase based on performance, benefits through our solidarity association, dental coverage, collaboration with SmartFit for fitness benefits, exclusive employee discounts on restaurants, hotels, and travel, complimentary parking for all staff, and a dynamic work environment fostering learning and growth.

Responsibilities:

  • Initiate and receive calls to facilitate payment arrangements.
  • Discuss payment plans and negotiate terms as needed.
  • Thoroughly evaluate customer account details to address inquiries effectively.
  • Address and resolve customer concerns and objections.
  • Interact with clients through various channels to update account information and ensure satisfaction.

Requirements:

  • Experience in Customer Service is an advantage.
  • Strong English skills (CEFR B2 / 85% or above).
  • High school diploma or equivalent is preferred.


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