Financial Services Operations Specialist

hace 3 días


San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo
Role Overview

This is an exciting opportunity to join our team as a Financial Services Operations Specialist. As a key member of the GBS Finance department, you will be responsible for process optimization and reviewing payments for retailers contracted with Reynolds.

Your primary focus will be on reviewing and processing discounting payments, resolving inquiries about contracts, payments, and products, and providing support to senior analysts and team leads.

Key Responsibilities
  • Process improvement/automation through Excel macros, Power BI, and other related tools.
  • Review and process payments based on Reynolds American Inc. discounting programs.
  • Provide support related to assigned processes to senior analysts, team leads, managers, and Trade representatives.
  • Review and approve TLDs (Task List Details) related to all assigned operation processes.
  • Complete all reports assigned in the required recurrence and align with the process's important metrics.
Requirements
  • At least 2 years of experience in a related field.
  • Effective communication skills to work collaboratively with partners and team members.
  • Analytical and problem-solving skills.
  • Advanced knowledge of Microsoft Office programs (Excel & Outlook).
  • Power BI intermediate/advanced knowledge.
  • B2+ English Level.
About Us

We are British American Tobacco, a global Top Employer with 53,000 people across more than 180 markets. We are committed to creating A Better Tomorrow by reducing the health impact of our business and enabling our consumers to have a better, healthier life.



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