Payment Compliance Specialist

hace 2 meses


San José, San José, Costa Rica Pfizer A tiempo completo

Job Summary

Pfizer is seeking a highly skilled Payment Compliance Specialist to join our team. As a Payment Compliance Specialist, you will play a critical role in ensuring compliance with MAPP policy and applicable anti-bribery and anti-corruption internal policy.

Key Responsibilities

  • Ensure compliance with MAPP policy, Country Annexes, Country Profiles, and other policies related to payments.
  • Properly document all payment information in MAPP Navigator, Ariba, Aravo, Reltio, and other systems as needed.
  • Communicate effectively with colleagues from different hierarchies, including GBS colleagues, MAPP colleagues, Initiators, Product Leads, Category Leads, Medical Directors, Compliance Leads, Legal Department, Finance, and Country Managers.
  • Create payments, monitor progress, handle unexpected situations, and register payments on MAPP Navigator within a 20-day time frame on Ariba BOD.
  • Support market colleagues on inquiries regarding payments, including vendor, invoice, payment, payment blocks, or rejections.
  • Support system issues troubleshooting payments, creating tickets, and following up with the technical team.
  • Create creative and interactive training material for new users and to refresh processes and key concepts among experienced users.
  • Complete payments status reports.
  • Follow up with markets on pending vendor creations, event confirmation, invoice upload, incorrect/due invoice, and other issues to complete payments as soon as possible.
  • Participate in team activities to maintain a positive and productive work environment.

Requirements

  • Team player with excellent customer service skills.
  • Detail-oriented and compliance-oriented individual.
  • Able to learn and adapt quickly.
  • Fluent in Spanish and English (Portuguese/French are a plus).
  • Bachelor's Degree (or equivalent experience).
  • Strong communication and interpersonal skills.
  • Good handling of Outlook and Excel.
  • Ability to work independently with limited oversight.
  • Ability to work under pressure handling multiple activities at once.
  • Good organizational skills to coordinate and manage multiple priorities.
  • High level of self-motivation, energy, and flexibility with a 'can-do' attitude.

Preferred Qualifications

  • Understanding of MAPP/FCPA terms.
  • Understanding of compliance controls.
  • Knowledge of Ariba, MDGS, and SAP.

Work Location

This position requires working from home 3 days and from the office 2 days a week, with the possibility of additional days based on business needs. The selected candidate must be able to live in Costa Rica and commute to the office.



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