Business Development Representative

hace 2 semanas


San José, Costa Rica TD SYNNEX A tiempo completo
About the Role 

Join TD SYNNEX as a Business Development Representative, where you will play a pivotal role in maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor pipelines. In this entry-level position, you will develop expertise in our products and programs while building and maintaining strong customer connections and identifying new business opportunities.

What You’ll Do 
  • Maintain and build strong relationships with customers, ensuring their satisfaction and addressing any concerns.

  • Serve as a primary point of contact for customer inquiries, providing excellent customer service and support.

  • Collaborate with vendors to develop and execute strategic initiatives that drive business growth.

  • Support partner enablement activities and work closely with internal teams to achieve vendor-specific key performance indicators (KPIs) and targets.

  • Develop in-depth knowledge of vendor products, programs, and industry trends.

  • Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.

  • Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities.

  • Participate actively in the sales team customer account planning and review process.

  • Build customer relationships to effectively market a broad range of TD SYNNEX’s product portfolio.

  • May attend industry-specific business training from vendors.

What We’re Looking For 
  • Bachelor’s degree or equivalent experience from which comparable knowledge and job skills can be obtained.

  • Excellent verbal and written communication skills in English and local languages, including the ability to make formal presentations.

  • Experience in Customer Service

  • Proficiency in customer relationship management, negotiation, and basic office skills.

  • Basic understanding of sales processes, procedures, and terminology.

  • Willingness to travel as needed.

  • Ability to follow instructions, operate common office equipment, and perform accurate data entry.

  • Demonstrated ability to collaborate effectively with diverse individuals.

  • Strong organizational skills and efficient time management.

  • Adaptability to change and ability to perform under pressure.

  • Commitment to upholding social, ethical, and organizational standards, with a focus on confidentiality.

  • Skilled multitasker with strong relationship-building and empathy.

  • Comfortable with prolonged phone use and extended periods of immobility, standing, or walking.

  • Quick learner with proficiency in new systems and technology.

Working Conditions

  • Professional environment (Hybrid).

  • Occasional non-standard work hours or overtime as business requires.

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.



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