Customer Success Account Manager

The **Sr.Customer Success Account Manager,** will be part of our **Customer Success** organization.Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings.To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Job DescriptionThe Technical Account Manager - Customer Success will be responsible for managing a large team of Customer Success Engineers, planning, prioritizing, and directing employee responsibilities.You will establish customer-centric programs and processes, collaborating with stakeholders across ShareFile to consistently deliver value to our...

Company OverviewMicrosoft's Customer Experience & Success organization is a global team responsible for delivering exceptional customer experiences. With over 17,000 employees worldwide, we strive to build a future where customers come to us not only for industry-leading products and services but also for a differentiated and connected customer experience.We...

**About the role...**The Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes prescribed to...

Job Description: The Enterprise Customer Success Manager is a critical role that ensures the ability of Customer Success to scale and provide success activities across all customer segments through a high-ratio, low-touch engagement model. This role focuses primarily on driving retention and adoption, and therefore excels at risk recognition and mitigation...

Unlock Customer PotentialWe are seeking a seasoned Customer Success Strategic Account Manager to join our elite team of experts. As a key player in our customer-centric organization, you will be responsible for driving strategic relationships with our premium customers and delivering tailored solutions that meet their unique needs.In this role, you will...

***NOT A PEOPLE MANAGER, THIS IS AN INDIVIDUAL CONTRIBUTOR ROLE*** The Strategic Account Services (SAS) organization is seeking a Customer Success Manager for our Time Bound Account Management team (TBAM) to shape the future of the program.The Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store,...

**About the role**The Associate Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes...

4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. - Bachelor's degree or equivalent. - Experience building customer relationships, identifying business opportunities for clients and increasing...

Drive customer success by delivering value through strategic partnerships. As a Customer Success Account Manager at Microsoft, you will develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships.Key Qualifications:BACHELOR'S DEGREE...

5+ years managing a team of 8+ Senior Customer Success Managers/Account Managers, Project Managers or Program Managers. - 6+ years professional experience within Customer Success Management, Account Management, Sales, Vendor Management, Business Development, E-Commerce, Retail, Consulting, Business-to-Business (B2B), Sales Operations or Shared Service...

4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. - Bachelor's degree or equivalent. - Experience building customer relationships, identifying business opportunities for clients and increasing...

We are seeking a seasoned professional to lead our team of Services Account Managers. As the Customer Success Manager, you will be responsible for managing a high-growth business and driving team performance. You will utilize data analytics and your analytical skills to guide changes, updates, and improvements.The ideal candidate will have 10+ years of...

The Cisco Contact Center Business Unit is a global leader in contact center solutions.Our software portfolio enables businesses to provide world class customer care to their customer base.The contact center industry is currently going to through several major transformations: rapid transition from premises solutions to cloud-delivered solutions, and...

About the RoleThe Customer Success Portfolio Manager will play a critical role in driving long-term customer success for HashiCorp's clients. This involves understanding customer goals and outcomes, developing strong relationships with key stakeholders, and executing defined customer success journey milestones.Key Responsibilities:Manage a portfolio of...

4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce.- Bachelor's degree or equivalent.- Experience building customer relationships, identifying business opportunities for clients and increasing...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...