Customer Liaison and Account Manager
hace 2 días
We are a global leader in information services, empowering businesses and consumers to make informed decisions.
Our mission is to unlock the power of data to create more opportunities for everyone.
We believe in the importance of diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued and empowered.
Job OverviewThis role is a hybrid position combining sales, account management, and service responsibilities.
You will be working in a team environment, collaborating with internal departments to drive revenue growth and retention.
Key Responsibilities- Develop and execute sales strategies to drive revenue growth and retention.
- Build and maintain strong relationships with clients by providing tailored solutions and expert advice.
- Deliver exceptional customer service by responding to inbound client inquiries and resolving issues promptly.
- Stay up-to-date with industry trends and competitor analysis to inform business decisions.
- Collaborate with cross-functional teams to ensure seamless execution of sales and service initiatives.
- 2+ years of previous sales and customer service experience.
- High school Diploma required.
- Excellent communication and interpersonal skills, with a proven track record of building strong relationships.
- Ability to work independently and as part of a team, with a self-motivated and proactive approach.
- Strong problem-solving skills and analytical thinking.
- Proficiency in English and Spanish, with the ability to communicate complex ideas simply.
We offer a comprehensive benefits package, including medical, life, and dental insurance, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
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