Enterprise Account Manager

hace 7 días


San José, San José, Costa Rica Clickup A tiempo completo

ClickUp is seeking a highly skilled Customer Success Manager to join our team and help our biggest customers get the most out of our all-in-one productivity platform.

Responsibilities
  • Develop and maintain strong relationships with key account advocates.
  • Serve as the internal spokesperson and champion for customer needs and requirements.
  • Build, own, and execute customer success and engagement plans.
  • Collaborate with cross-functional teams to enhance customer experience.

You will be responsible for scheduling regular productivity syncs and business reviews with customers to understand their needs and goals, and offer recommendations to enhance the value of their ClickUp usage.

The ideal candidate will have a proven track record of driving customer retention and growth, with a deep understanding of project management, business process redesign, and change management.



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