Customer Care Specialist
hace 4 días
About Emerson
">Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, we help customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
">Our Mission
">We are committed to helping our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. Our team members thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems — for our customers, our communities, and the planet.
">The Role
">As a Customer Care Administrator, you will play a vital role in delivering exceptional customer service experience by handling online store support from collecting and verifying customer information to recording/registering them, walking them through using the store and submitting requests to the appropriate group.
">Responsibilities
">- ">
- Validates customer information and product inquiries, including its levels, classification, and tiering">
- Logs/Records inquiries and new customers in the system, including records updating like request for address book set-up">
- Handles online store support - from collecting and verifying customer information, recording/registering them, walking them through using the store and submitting request to the appropriate group (ITSS, CVDH etc.)">
- Participates in projects related to process and quality improvement by hearing the voice of the customers (VOC) in their day-to-day interaction">
Requirements
">- ">
- Education: Currently studying preferred">
- Experience: at least 1 year of customer service experience">
- Solid prioritizing and organizational skills along with being a self-starter">
- Portuguese/ English/ Spanish Advanced level">
- Willing to work on flexible shift schedule based on business needs">
Benefits
">At Emerson, we offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries.
">Contact Us
">No calls or agencies please.
-
Critical Care Specialist
hace 1 semana
San José, San José, Costa Rica Aspen Medical A tiempo completoAspen Medical is seeking a highly skilled Critical Care Specialist to join our team.OverviewThe ideal candidate will have at least three years of post-graduate clinical experience in paramedicine, emergency medicine, or other acute care settings, including remote medicine. Most recent work experience should be in a clinical setting.ResponsibilitiesThis role...
-
Oral Care Specialist
hace 5 días
San José, San José, Costa Rica Colgate-Palmolive A tiempo completoAbout Us">Colgate-Palmolive is a leading global consumer products company with a long history of innovation and commitment to excellence. We are dedicated to creating high-quality products that meet the evolving needs of our consumers around the world.">About the Role">We are seeking an experienced Oral Care Specialist to join our team in Central America. As...
-
Sea Logistics Customer Care Representative
hace 5 días
San José, San José, Costa Rica Kuehne+Nagel A tiempo completoAbout Kuehne+NagelWe are a leading logistics company dedicated to providing exceptional service and solutions to our customers.Salary InformationThe estimated annual salary for this position is between $60,000 and $90,000, depending on location and experience.Job DescriptionKey Responsibilities:Provide proactive customer support and consulting services to...
-
Oral Health Care Specialist
hace 5 días
San José, San José, Costa Rica Colgate-Palmolive A tiempo completoCompany OverviewColgate-Palmolive is a leading global consumer products company, strongly focused on oral care, personal care, home care, and pet nutrition.The company sells its products in over 200 countries and territories worldwide under well-known brands such as Colgate, Palmolive, elmex, Tom's of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap,...
-
Customer Experience Resolution Specialist
hace 4 días
San José, San José, Costa Rica Western Union A tiempo completoRole OverviewWe are looking for a detail-oriented and organized professional to join our team as a Senior Specialist, Customer Care in Western Union. This role requires managing complex customer cases, providing resolution and ensuring excellent quality service delivery.Key Responsibilities:Analyze cases to provide resolution on complex scenarios related to...
-
Virtual Customer Support Specialist
hace 5 días
San José, San José, Costa Rica June Homes A tiempo completoWe are seeking a highly motivated and skilled Virtual Customer Support Specialist to join our team at June Homes. This role involves working remotely in the real estate and hospitality industry, providing exceptional customer support to our clients.The offered salary for this position is $800 per month, with opportunities for additional monthly incentives...
-
Financial Operations Specialist
hace 5 días
San José, San José, Costa Rica Smartsheet A tiempo completoAt Smartsheet, we empower organizations to deliver their best work by providing a leading cloud-based platform for work execution.We are committed to excellence and strive to provide an exceptional customer experience.The Financial Care Specialist will play a vital role in ensuring the highest level of customer satisfaction by resolving inquiries efficiently...
-
Customer Experience Specialist
hace 5 días
San José, San José, Costa Rica Nitel A tiempo completoCompany Overview: Nitel is a leading organization dedicated to delivering exceptional service to its customers. Our team works tirelessly to ensure that every interaction with our clients meets the highest standards of quality and professionalism.Salary: The estimated annual salary for this position ranges from $55,000 to $75,000, depending on experience and...
-
San José, San José, Costa Rica Western Union A tiempo completo**Senior Specialist, Business Process Management - Costa Rica**We're a FinTech committed to improving financial services for families, small businesses, and multinational corporations. Our team spans over 8,000 people across 200 countries and territories.We believe when money moves, better things happen. To achieve this, we rely on process management...
-
Global Customer Support Specialist
hace 6 días
San José, San José, Costa Rica World Fuel Services A tiempo completoAbout World Fuel ServicesWe are industry leaders due to the innumerable talents of our professional team.Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.Our high-performance culture is what allows us to drive sustained growth.The RoleA Global...
-
Customer Support Specialist
hace 3 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt Amzn Support Srvcs Costa Rica, we are dedicated to providing world-class support to our global partners. We are seeking a highly skilled Customer Support Specialist to join our team and contribute to our mission of delivering exceptional service.**Company Overview:**Our company acts as the primary interface between Amazon and our Sellers and Vendors. We...
-
Dedicated Customer Experience Specialist
hace 3 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoOverviewAmazon Support Services Costa Rica Srl is a leading provider of customer service solutions. As a Dedicated Customer Experience Specialist, you will be part of our team that delivers exceptional support to our customers.About the RoleThis is a full-time, permanent position based in Costa Rica. You will work closely with our team to provide...
-
Remote Customer Support Specialist
hace 6 días
San José, San José, Costa Rica Go2 A tiempo completoAt Go2, we're committed to providing exceptional customer experiences. As a Spanish Bilingual Customer Support Representative, you will be part of our rapidly growing global remote team.We seek passionate individuals with strong English and Spanish speaking and writing skills. During initial interviews, we emphasize Spanish Bilingual roles based on...
-
Technical Support Specialist
hace 3 días
San José, San José, Costa Rica Oracle A tiempo completoAbout the RoleWe are seeking a highly motivated Technical Support Specialist to join our team as a customer advocate. In this role, you will be responsible for delivering exceptional post-sales support and solutions to our customers while serving as their primary point of contact.Key Responsibilities:Resolve post-sales non-technical customer inquiries via...
-
Customer Service Liaison Specialist
hace 5 días
San José, San José, Costa Rica Autobahn USA A tiempo completoAt Autobahn USA, we are seeking a highly skilled and dedicated Customer Service Liaison Specialist to join our team in San Jose. As a key member of our Centro office, you will be responsible for providing exceptional customer service to clients over the phone, utilizing your problem-solving skills to resolve issues efficiently.We offer a stable work...
-
Customer Service Visionary Leader
hace 3 días
San José, San José, Costa Rica Nitel A tiempo completoCompany OverviewNitel is a leading provider of innovative solutions in the telecommunications industry.We are committed to delivering exceptional customer experiences and building long-lasting relationships with our clients.Job SummaryThe Customer Care Director will play a critical role in driving customer satisfaction and reducing churn in our base.This...
-
Customer Experience Specialist
hace 5 días
San José, San José, Costa Rica Clicklease A tiempo completoAt Clicklease, we are seeking a highly motivated and results-driven Customer Experience Specialist to join our team. This role offers the ideal opportunity for an individual to grow their career while delivering exceptional customer service.We value self-starters who take initiative, have excellent communication skills, and thrive in a collaborative...
-
Sales Professional
hace 5 días
San José, San José, Costa Rica Tech Data Corporation A tiempo completoJob SummaryWe are seeking a highly skilled Sales Professional to join our team as a Customer Engagement Specialist. In this role, you will be responsible for building and maintaining relationships with existing customers, identifying new business opportunities, and providing exceptional customer service.Main Responsibilities:Qualify and generate incremental...
-
Customer Service Excellence Specialist
hace 3 días
San José, San José, Costa Rica Convera A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Excellence Specialist. In this role, you will be responsible for delivering exceptional customer service and quality in accordance with our Service Level Agreements.Key ResponsibilitiesProvide a first line of contact for customers,...
-
Technical Support Specialist
hace 2 días
San José, San José, Costa Rica Emerson A tiempo completo**Company Overview**Emerson is a leading company in the industry, committed to delivering exceptional customer service and support.**Job Summary**We are seeking a highly skilled Technical Support Specialist - Customer Advocate to join our team. This individual will serve as a single point of contact for customer inquiries, providing timely and effective...