Leadership Director, Global Service Operations

hace 2 meses


Paraíso, Paraíso, Costa Rica Edwards Lifesciences A tiempo completo

Key Responsibilities

• Develop and direct the business strategy for the Costa Rica Business Service Center (BSC) in alignment with Edwards' culture, goals, and objectives.

• Foster a culture of innovation, collaboration, accountability, and continuous development within the business services organization.

• Manage the budget and financial performance of the site, ensuring cost-effectiveness.

• Lead and implement communications and engagement initiatives aligned with corporate standards.

• Partner with senior management to provide change leadership and onboarding assistance.

External Focus

• Develop and direct a strategy to represent Edwards as a BSC in the region and build strong relationships with related professional organizations and community groups.

Facilities Responsibilities

• Control the day-to-day operations of the facility and related projects, in partnership with the corporate facilities organization.

Requirements

• Bachelor's Degree in Business, Finance, Management, or related field, with related experience in service center / shared service, customer service, global operations, contact center operations.

• Demonstrated track record in people management.

• Strong understanding of shared services models, leading practices, processes, and technologies.

• Excellent leadership, communication, and interpersonal skills.



  • Paraíso, Paraíso, Costa Rica Edwards Lifesciences A tiempo completo

    Lead Business Services DirectorAbout Edwards LifesciencesEdwards Lifesciences is a global leader in the medical technology industry, dedicated to helping patients around the world. Our team is passionate about delivering innovative solutions that improve patient outcomes.Job Summary:We are seeking an experienced Director, Global Business Services to lead our...


  • Paraíso, Paraíso, Costa Rica Edwards Lifesciences A tiempo completo

    About Edwards LifesciencesEdwards Lifesciences is a global leader in the medical technology industry, dedicated to helping patients with cardiovascular disease. We're seeking an experienced professional to join our team as a Director of Global Operations for our Business Services Center.


  • Paraíso, Paraíso, Costa Rica Uptalent A tiempo completo

    Uptalent.io is a leading global company with presence in the USA and across Latin America, seeking an exceptional Costa Rica-based Industrial Operations Director. This high-profile role offers a highly competitive compensation package.About the Opportunity:We are looking for a seasoned professional to oversee all aspects of workshop operations, including...


  • Paraíso, Paraíso, Costa Rica Advantage Property Management Services A tiempo completo

    **GENERAL JOB DESCRIPTION**The Maintenance Operations Director is responsible for all aspects of RPMC's operations, including strategic planning, sales and marketing, financial performance, personnel supervision, and overall organizational effectiveness and success.The Maintenance Operations Director is ultimately responsible for the organization's growth...


  • Paraíso, Paraíso, Costa Rica Boston Scientific Corporation A tiempo completo

    About Boston Scientific CorporationBoston Scientific Corporation is a leading medical technology company dedicated to advancing the treatment of various diseases and improving patient outcomes. Our commitment to innovation, quality, and patient care drives our mission to make a positive impact on people's lives.Job Title: Director of Quality Operations in...


  • Paraíso, Paraíso, Costa Rica Edwards Lifesciences A tiempo completo

    About the Role:We are seeking a seasoned Manufacturing Operations Director to lead our manufacturing team. As a key member of our organization, you will be responsible for overseeing all aspects of manufacturing operations, including personnel supervision, process improvement, and productivity metrics.Key Responsibilities:Supervise Employees and...


  • Paraíso, Paraíso, Costa Rica Baxter A tiempo completo

    Transforming Healthcare: A Leadership OpportunityBaxter is a leading medical innovator, committed to improving healthcare outcomes for millions of patients worldwide.We are seeking an exceptional Production Director Leader to join our team and drive significant advancements in medical technology.The ideal candidate will have a proven track record of...

  • Sales Leadership Expert

    hace 4 semanas


    Paraíso, Paraíso, Costa Rica Placidway A tiempo completo

    We are seeking an experienced Sales Operations Manager to lead our Customer Care and Operations Team. This role combines effective sales management with operational efficiency, driving customer satisfaction and significant revenue growth.**Key Responsibilities:**Lead daily operations: Guide the sales team in their daily tasks, ensuring they have the...


  • Paraíso, Paraíso, Costa Rica Boston Scientific Corporation A tiempo completo

    About Boston Scientific CorporationBoston Scientific is a leading medical device company dedicated to improving patient lives. Our innovative products and solutions help patients around the world.Estimated Salary: $145,000 - $170,000 per yearThis role offers an exciting opportunity to join our team as we continue to grow and expand our operations in Costa...


  • Paraíso, Paraíso, Costa Rica Edwards Lifesciences A tiempo completo

    Job Summary:The Global Service Desk Analyst is responsible for serving as the initial point of contact for end users, logging incident and service request details, and providing first-line investigation and diagnosis.Key Responsibilities:Answer Help Desk phone calls and process Incidents & Service RequestsTrack and categorize incident and service request...


  • Paraíso, Paraíso, Costa Rica Iron Service Global Inc A tiempo completo

    About the Role:We are seeking a skilled Technical Support Specialist to join our team at Iron Service Global Inc. as a Desktop Services Technician.Key Responsibilities:This role involves providing customer-facing end-user support, including installing and configuring desktops, laptops, mobile devices, and associated peripherals and software. Additionally,...


  • Paraíso, Paraíso, Costa Rica Boston Scientific A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Project Director to lead our projects in the Global Business Services organization. This role will involve managing medium to large project teams, ensuring effective communication and alignment across functions.The successful candidate will have a strong technical background and project management skills,...


  • Paraíso, Paraíso, Costa Rica Placidway A tiempo completo

    Sales Operations Manager Job DescriptionWe are seeking a highly skilled Sales Operations Manager to lead our Customer Care and Operations Team. This role combines effective sales management with operational efficiency, driving customer satisfaction and revenue growth.Key Responsibilities:Lead daily operations: Guide the sales team in their daily tasks,...


  • Paraíso, Paraíso, Costa Rica Coloplast A tiempo completo

    **Job Title:** Senior Project Coordinator for Global OperationsAbout Coloplast:We are a leading medical device company dedicated to improving the lives of people with urinary and bowel control issues.Job Summary:We are seeking a highly skilled Senior Project Coordinator to join our team in $110,000 - $140,000 per year. As a key member of our operations team,...


  • Paraíso, Paraíso, Costa Rica Terumo BCT A tiempo completo

    Job SummaryAs a Logistics Operations Supervisor, you will lead the development, direction, and effectiveness of the functional group, adhering to organizational policies and processes, while supporting overall business and corporate objectives. This role requires a comprehensive knowledge of the logistics field, serving as an expert resource in the...


  • Paraíso, Paraíso, Costa Rica Edwards Lifesciences A tiempo completo

    Are you a seasoned professional looking to shape the future of medical technology? We are seeking an experienced Quality Engineering Director to lead our efforts in ensuring the highest standards of quality and safety in our groundbreaking technologies.About UsAt Edwards Lifesciences, we imagine a world where every patient has access to innovative medical...


  • Paraíso, Paraíso, Costa Rica Iron Service Global Inc A tiempo completo

    **Company Overview:** Iron Service Global Inc is a leading provider of IT services, committed to delivering high-quality support to our clients.**Salary:** ₵900,000.00 per month (USD approximately)**Job Description:** As an Onsite Support Technician, you will be responsible for providing technical assistance to end-users at our client sites in Cartago,...


  • Paraíso, Paraíso, Costa Rica Edwards Lifesciences A tiempo completo

    At Edwards Lifesciences, we are dedicated to helping patients with cardiovascular disease and critical care needs. As a key member of our Global Supply Chain team, you will play a vital role in ensuring the timely delivery of life-saving products.**Key Responsibilities:**We are seeking a highly skilled and experienced Supply Chain professional to lead and...

  • Group Leadership Position

    hace 2 semanas


    Paraíso, Paraíso, Costa Rica Baxter A tiempo completo

    **Transforming Healthcare: A Purpose-Driven Career Opportunity**Baxter, a global leader in medical innovations, is committed to improving patient outcomes worldwide. Our mission drives us to push boundaries and pioneer new treatments.We're seeking an exceptional individual to join our team as a Group Leader. This role offers a unique chance to make a...


  • Paraíso, Paraíso, Costa Rica Nextern A tiempo completo

    At Nextern, we are seeking an exceptional Production Shift Supervisor to lead our industrial operations. With a strong background in production supervision, you will be responsible for overseeing the daily activities of our team and ensuring that our production goals are met.About the Role:We are looking for a highly skilled and experienced Production Shift...