IT Support Specialist
hace 2 meses
**Company Overview:** Iron Service Global Inc is a leading provider of IT services, committed to delivering high-quality support to our clients.
**Salary:** ₵900,000.00 per month (USD approximately)
**Job Description:** As an Onsite Support Technician, you will be responsible for providing technical assistance to end-users at our client sites in Cartago, Provincia de Cartago.
**Key Responsibilities:**
- Install and configure desktops, laptops, mobile devices, and associated peripherals and related software.
- Perform break-fix, desk-side support, IMACD's, data migration, refreshes, etc.
- Perform onsite updates, configuration changes, or software installations.
- Provide onsite technical assistance to end-users.
- Identify potential issues that could adversely impact end-user experience and follow through on action steps to prevent.
**Requirements:**
- Minimum 1-3 years of field services technician experience.
- Active Directory experience preferred.
- Ticketing experience preferred.
**Benefits:*
- Competitive salary.
- Opportunity to work with a leading provider of IT services.
- Beneficial health insurance.
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