IT Support Specialist

hace 2 meses


Paraíso, Paraíso, Costa Rica Iron Service Global Inc A tiempo completo

**Company Overview:** Iron Service Global Inc is a leading provider of IT services, committed to delivering high-quality support to our clients.

**Salary:** ₵900,000.00 per month (USD approximately)

**Job Description:** As an Onsite Support Technician, you will be responsible for providing technical assistance to end-users at our client sites in Cartago, Provincia de Cartago.

**Key Responsibilities:**

  • Install and configure desktops, laptops, mobile devices, and associated peripherals and related software.
  • Perform break-fix, desk-side support, IMACD's, data migration, refreshes, etc.
  • Perform onsite updates, configuration changes, or software installations.
  • Provide onsite technical assistance to end-users.
  • Identify potential issues that could adversely impact end-user experience and follow through on action steps to prevent.

**Requirements:**

  • Minimum 1-3 years of field services technician experience.
  • Active Directory experience preferred.
  • Ticketing experience preferred.

**Benefits:*

  • Competitive salary.
  • Opportunity to work with a leading provider of IT services.
  • Beneficial health insurance.

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