IT Support Team Lead

hace 2 semanas


Paraíso, Paraíso, Costa Rica Edwards Lifesciences A tiempo completo
Job Summary

We are seeking an IT Support Team Lead to join our team at Edwards Lifesciences.

About the Role

In this role, you will provide strategic guidance and oversee the work of assigned IT GSD operational teams. You will supervise employees and IT activities, including assessing daily processes and developing routine resolutions to improve metrics achievement.

You will be responsible for overseeing the scheduling of work orders and team performance metrics, participating in improvement projects, and performing incidental duties as assigned.

About Us

Edwards Lifesciences is a global leader in patient-focused medical innovations. We are committed to developing groundbreaking technologies that have a genuine impact on patients' lives.

What We Offer

We offer a competitive salary package, estimated to be around $90,000 - $110,000 per year, depending on location and experience. Our benefits include a comprehensive health insurance plan, retirement savings plan, and paid time off.

Requirements

To be successful in this role, you will need a Bachelor's Degree with internship or substantial technical knowledge, sufficient experience related to IT, and good English language skills. Preferred qualifications include experience with a ticketing system, working in a medical device industry, and excellent communication and interpersonal relationship skills.


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