Sales Leadership Expert

hace 4 semanas

Paraíso, Paraíso, Costa Rica Placidway A tiempo completo

We are seeking an experienced Sales Operations Manager to lead our Customer Care and Operations Team. This role combines effective sales management with operational efficiency, driving customer satisfaction and significant revenue growth.

**Key Responsibilities:**

  • Lead daily operations: Guide the sales team in their daily tasks, ensuring they have the necessary tools and support to succeed, focusing on modern sales techniques and customer relationship management.
  • Manage sales representatives: Manage daily sales team assignments such as lead distribution, sales pipeline management, proactive problem resolution, among other functions.
  • Drive sales from high-volume leads: Actively pursue sales opportunities from a large volume of leads in an outbound sales environment.
  • Enhance sales techniques: Provide ongoing training to the team on the latest sales strategies and tools to boost effectiveness.
  • Develop and implement sales strategies: Create innovative approaches to meet and exceed sales targets.
  • Ensure customer service excellence: Maintain high standards of customer service to improve customer retention, satisfaction, reviews, and referrals.
  • Analyze sales data and market trends: Use analytics to steer the team towards effective strategies and identify growth opportunities.
  • Optimize sales processes: Streamline procedures to enhance team productivity and efficiency.

**Requirements:**

  • Bachelor's or master's degree.
  • Minimum of 5 years in sales leadership, with significant customer service management experience.
  • Proven success in achieving sales targets and driving customer service excellence.
  • Skilled in training and developing sales teams.
  • Proficient in CRM software and sales analytics tools.

**What We Offer:

  • A competitive salary range of $80,000 - $110,000 per year.
  • Progressive salary increases based on performance.
  • Access to paid time off (PTO) for a healthy work-life balance.
  • Quarterly commission program with a 6% uncapped ceiling, recognizing your effort and dedication.
  • Additional perks, including integration events and bonuses for exceptional performance.
  • Professional growth opportunities in the rapidly evolving technology industry.

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